CPSC recall 15-008, announced October 16, 2014, covers Milestone AV Technologies Sanus Simplicity SLF5 flat screen television wall mounts (about 207,000 units). The nut securing the television to the main arm assembly can loosen causing the attached television to become detached from the arm assembly, posing an impact hazard. The notice cites 2 incident reports and 1 injury. The company is contacting consumers and providing a free repair kit. Recall contact: call (877) 277-3707, or go to www.milestone.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The model numbers can be found on the product label sticker located on the metal wall plate, under the plastic cover that covers the top horizontal bar.
Which products are included?
This recall involves the Sanus Simplicity model SLF5. The wall mounts are black and made of metal. They are about 30 inches long and 18 inches tall. The center bar of the mount can extend out to about 13 inches. The mounts fit most 37 inch to 80 inch, flat-panel televisions up to125 lbs. The words "Sanus Simplicity" are located on the top left corner of the box the product is sold in and on the instruction manual. The words are not found directly on the product. The model numbers can be found on the product label sticker located on the metal wall plate, under the plastic cover that covers the top horizontal bar.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- One listed. Yours must match it exactly.
- Where to look
the product label sticker located on the metal wall plate
(the notice’s words)- When sold
- July 2013 through September 2014
- Where sold
- Costco, among the sellers the notice names
- Price paid
- $125
Why it was recalled
The nut securing the television to the main arm assembly can loosen causing the attached television to become detached from the arm assembly, posing an impact hazard.
Incidents and injuries
Milestone has received two reports of the television becoming detached from the arm assembly. One injury to a shoulder has been reported.
Official remedy
The company is contacting consumers and providing a free repair kit. Consumers should follow the instructions to do the repair provided in the letter and contact Milestone if they have any questions or concerns.
What to do now
- Check the label. Compare your model number with the one listed in this recall.
- Contact the firm. Call (877) 277-3707, or go to www.milestone.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Recall number
- 15-008
- Units
- About 207,000
- Manufactured in
- China
- Sold at / sales period
- Costco from July 2013 to September 2014 for about $125.
- Importer
- Milestone AV Technologies LLC of Eden Prairie, Minn.
Sanus Simplicity SLF5 flat screen television wall mounts
CPSC product type: Wall Mounting Units
This recall in context
Compared with the 221 home electronics recalls in this index, as of October 31, 2026.
- Size
- 207,000 units: the 36th-largest of 200 home electronics recalls that state a unit count. The median is 25,950 units.
- Hazard
- Impact: named in 5 of 221 home electronics recalls.
- Remedy
- Repair: offered in 18 of 221 home electronics recalls. The most common is replacement (64).
- Brand history
- Milestone AV Technologies is named in 4 CPSC notices in this index, from 2009 to 2014. This recall is the most recent. The one before: Rite-Tech Industrial Low-profile power conditioners/surge protectors (11-158, Mar 2011).
- Time on sale
- 15 months. Recalled 1 month after the last month of sales the notice gives.
Recall contact information
Milestone toll-free at (877) 277-3707 from 8:00 a.m. to 9:00 p.m. CT Monday through Friday and 10:30 a.m. to 7:00 p.m. CT Saturday and Sunday or online at www.milestone.com and click on Recall Information at the lower right corner for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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