RecalledRecall 14-209Published

Travel Charger Kits for Nokia Lumia 2520 Tablets

Nokia Recalls Tablet Travel Chargers Due to Electrocution Hazard

Units
About 500 units
Incidents
None reported
Remedy
Replacement or Refund

CPSC recall 14-209, announced June 18, 2014, covers Travel Charger Kits for Nokia Lumia 2520 Tablets (about 500 units). The plastic cover on the charger's exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket. The notice reports no incidents. Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet. Recall contact: go to www.nokia.com.

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What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Which products are included?

The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit. The kit includes four different plugs for use in electrical outlets in the U.S., U.K., EU and Australia. The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in the recall.

Confirm these details on the official CPSC notice

What to look for

When sold
January 2014 through May 2014
Price paid
$50

Why it was recalled

The plastic cover on the charger's exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket.

Incidents and injuries

None reported

Official remedy

Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet.

Remedy type: Replace, Refund

What to do now

  1. Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
  2. Stop using it. The notice says to stop using recalled units immediately.
  3. Contact the firm. Go to www.nokia.com.
  4. Get the remedy. This recall offers a replacement or a refund. The notice says the remedy is free.
  5. Read the official notice. The CPSC notice is the final word on which units are included and what to do.

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Product and sales details

Brand
Nokia
Manufacturer
Nokia Inc., of Sunnyvale, Calif.
Product type
Battery chargers
Recall number
14-209
Units
About 500
Manufactured in
China
Sold at / sales period
AT&T and Verizon Wireless authorized dealers and retailers nationwide and online at att.com and Verizon.com from January 2014 to May 2014 for about $50.

Travel Charger Kits for Nokia Lumia 2520 Tablets

CPSC product type: Battery Chargers

This recall in context

Compared with the 124 battery charger recalls in this index, as of October 31, 2026.

Size
500 units: the 106th-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
Hazard
Electric shock: named in 29 of 124 battery charger recalls.
Remedy
Replacement: offered in 25 of 124 battery charger recalls, the most common remedy. Refund: offered in 16 of 124 battery charger recalls.
Brand history
Nokia is named in 2 CPSC notices in this index, from 1995 to 2014. This recall is the most recent. The one before: AT&T ACH-4U Nokia cellular phone chargers (96-043, Dec 1995). 2 of them are battery charger recalls.
Time on sale
5 months. Recalled 1 month after the last month of sales the notice gives.

Recall contact information

Nokia toll-free at (888)665- 4228 from 10 a.m. to 8 p.m. ET Monday through Friday or online at www.nokia.com and click "Recall Notice" at the bottom of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

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