Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Recalled products have serial numbers printed on a label on the back of the machines.
Why it was recalled
The hot water tank can stop functioning and cause the machine to overheat, posing a fire hazard.
Incidents and injuries
Waterlogic received 16 reports of fire and smoke within the water dispensers. No injuries or property damage have been reported.
Official remedy
Waterlogic is contacting its distributors and providing a list of affected units and all technical instructions and necessary parts for repairing the units. Consumers who have not been contacted by their distributer for a free repair should contact Waterlogic.
Product and sales details
- Manufacturer
- Waterlogic Manufacturing China
- Recall number
- 13-287
- Units
- About 48,000
- Manufactured in
- China
- Sold at / sales period
- Distributors and dealers, including AquaPure Water Systems, Culligan, CWC, Farmer Brothers, Filterfresh, First Choice Services and others selling water and coffee systems nationwide from January 2005 to December 2008 for approximately $500 to $1500. The units are sold to dealers and leased to consumers.
- Distributor
- Waterlogic Commercial Products, LLC, of Omaha, Neb.
Chiller-based water dispensers
CPSC product type: Water & Drink Dispensers
Recall contact information
Waterlogic Commercial Products toll-free at (855) 905-2002 from 9 a.m. to 5 p.m. CT Monday through Friday, or visit the website at www.waterlogic.us and click on the "Maintenance and Service" link to find the "Voluntary Recall" link for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.