CPSC recall 13-250, announced July 25, 2013, covers Johnny G. Krankcycle® by Matrix (about 2,200 units). The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users. The notice cites 1 incident report and 2 injuries. Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. Recall contact: call (866) 218-3674, or go to www.matrixfitness.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.
Confirm these details on the official CPSC noticeWhy it was recalled
The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
Incidents and injuries
Two injuries from falls when the seat detached have been reported, including one report of broken ribs and one report of a back injury requiring surgery.
Official remedy
Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.
Product and sales details
- Product type
- Exercise equipment
- Recall number
- 13-250
- Units
- About 2,200
- Manufactured in
- Taiwan
- Sold at / sales period
- Johnson Health Tech to consumers, health clubs, military facilities, physical therapists, public parks facilities nationwide and they were also sold on various websites, including www.bike-on.com, from January 2008 through January 2012 for between $2,200 and $2,700.
- Importer
- Johnson Health Tech North America, of Cottage Grove, Wis.
Johnny G. Krankcycle® by Matrix
CPSC product type: Exercise Machines/Equipment
Recall contact information
Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
