Brand

Jotul North America recalls

2 official CPSC notices naming Jotul North America, 2010–2012, across grills & fireplaces, covering at least 1,400 units. The most recent: Jotul and Scan gas fireplace inserts, December 4, 2012.

Jotul North America fireplace recalls

One notice where the recalled product is a fireplace.

All fireplace recalls
New13-055Grills & Fireplaces

Jotul and Scan gas fireplace inserts

Jotul North America

The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.

  • Burn
  • Electric shock
  • About 1,200 units
  • 1 report
  • Repair
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Other Jotul North America recalls

Jotul North America notices outside the product types above.

Jotul North America recalls at a glance

recall notices
2
units recalled, at least
1,400
incident reports
4
brands
2

Totals add up the figures the notices state, counting a reannounced or restated recall once. A notice that gives no number adds nothing.

Product types
Fireplaces (1)
Hazards identified
Burn, Electric shock, Fall
Latest notice
December 4, 2012
Earliest notice
April 22, 2010

What the Jotul North America recall notices say

Counted across all 2 notices on file as of October 31, 2026. Each line says how many notices it rests on.

What buyers paid

The one notice that gives a price says $2,200.

How long they were on sale

By the 2 notices that give sale dates, half the products were on sale for 20 months or less; the longest for 2.5 years. Half the recalls came within 22 months of the first sale; the other half reached products that had been on sale longer.

How the notices identify affected units

None of the 2 notices lists model numbers. They name serial numbers in 2.

Where the notices say the numbers are: “on a label applied to the rear panel of the stove”.

Where they were made

Norway (1) and United States (1), in the 2 notices that name a manufacturing country.

Jotul North America recall phone numbers and websites

The recall contact each official notice gives, newest first. Contacts can change after a notice is published; the notice itself is the final word.

Jotul North America recall questions

How many Jotul North America recalls are there?

As of October 31, 2026, CPSC has published 2 recall notices naming Jotul North America consumer products between 2010 and 2012, covering at least 1,400 units.

Has Jotul North America had a recall in 2026?

No. As of October 31, 2026, CPSC has published no recall notice naming Jotul North America consumer products in 2026. The most recent was announced December 4, 2012 (CPSC 13-055).

What products has Jotul North America recalled?

Fireplaces (1) and 1 other notice.

What is the largest Jotul North America recall?

“Gas Fireplace Inserts Recalled by Jotul North America Due to Electrical Shock and Burn Hazards” (CPSC 13-055), announced December 4, 2012: about 1,200 units.

How do I check if my Jotul North America product is recalled?

None of the 2 notices here lists model numbers, so compare your product with the name, photos, sale dates and any codes each notice gives. No match is not proof that a product is safe.

How do I contact Jotul North America about a recall?

Each notice names its own recall contact; the contacts for every Jotul North America notice are listed on this page. For the most recent one, Jotul and Scan gas fireplace inserts (CPSC 13-055), call (800) 797-5912 and go to www.jotul.com.

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