Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.
Which products are included?
This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.
Confirm these details on the official CPSC noticeWhy it was recalled
A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
Incidents and injuries
Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.
Official remedy
Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.
Product and sales details
- Brand
- Bose
- Product type
- Speakers
- Recall number
- 13-022
- Units
- About 20,500
- Manufactured in
- Mexico
- Sold at / sales period
- U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.
- Distributor
- Bose Corporation, of Framingham, Mass.
Dual-Voltage CineMate II Home Theater Speaker Systems
CPSC product type: Speakers
Recall contact information
Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.