CPSC recall 12-742, announced July 18, 2012, covers Ondal AC2000 (PDI) Television Mounting System (215 units). The arm joints on the television mounting system do not have a washer at the top joint which can result in excessive wear of the stop pins on the arm. The notice cites 1 incident report. Secure the unit to prevent movement and contact TRUMPF Medical Systems for information on receiving a repair kit that includes the missing washers. Recall contact: call (888) 474-9359, or email Lindsey.ronnenberg@us.trumpf.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
The mounting systems were sold for use in hospital Intensive Care Units. The units are off-white and have multiple joints between the ceiling mount and the TV mount at the end of the arm system.
Confirm these details on the official CPSC noticeWhat to look for
- When sold
- January 2005 through December 2011
- Price paid
- $2,100
Why it was recalled
The arm joints on the television mounting system do not have a washer at the top joint which can result in excessive wear of the stop pins on the arm. This can allow the arm system and items connected to the arm to fall and injure the user or bystanders.
Incidents and injuries
The firm received one report of a mounting system falling while being positioned. No injuries have been reported.
Official remedy
Secure the unit to prevent movement and contact TRUMPF Medical Systems for information on receiving a repair kit that includes the missing washers.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Contact the firm. Call (888) 474-9359, or email Lindsey.ronnenberg@us.trumpf.com.
- Get the remedy. This recall offers a repair.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Ondal Medical Systems of America
- Recall number
- 12-742
- Units
- 215 distributed to 5 hospitals
- Manufactured in
- Germany
- Sold at / sales period
- TRUMPF Medical Systems Inc. nationwide From January 2005 through December 2011 for about $2,100.
- Importer
- Ondal Medical Systems of America Inc., of Sandston, VA, TRUMPF Medical Systems Inc., of Charleston, SC
- Distributor
- TRUMPF Medical Systems Inc., of Charleston, SC
Ondal AC2000 (PDI) Television Mounting System
CPSC product type: Televisions, Mounts, Guards & Antennas
This recall in context
Compared with the 221 home electronics recalls in this index, as of October 31, 2026.
- Size
- 215 units: the 196th-largest of 200 home electronics recalls that state a unit count. The median is 25,950 units.
- Hazard
- Fall: named in 13 of 221 home electronics recalls.
- Remedy
- Repair: offered in 18 of 221 home electronics recalls. The most common is replacement (64).
- Time on sale
- About 7 years. Recalled 7 months after the last month of sales the notice gives.
Recall contact information
For additional information, contact TRUMPF Medical Systems Inc. toll-free at (888) 474-9359 between 8 a.m. and 5 p.m. ET Monday through Friday, or email Lindsey.ronnenberg@us.trumpf.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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