CPSC recall 11-702, announced October 5, 2010, covers Fire Alarm Control Panel (about 530 units). The recalled fire alarm control panels used with an SLC-2LS expander module can fail to sound an alarm in the event of a fire. The notice reports no incidents. Building managers should contact Fire-Lite Alarms for a free software upgrade. Recall contact: call (800) 627-3473, or go to www.firelite.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The words "Fire-Lite Alarms by Honeywell" and the model number are located on the front of the fire alarm control panel.
Which products are included?
This recall involves the Fire-Lite model MS-9600LS Series control panel that uses the SLC-2LS Expander Module. The following control panel model numbers included in this recall are: MS-9600LS, MS-9600LSC, MS-9600LSE, MS-9600UDLS, MS-9600UDLSE, UNIMODE9600LS and UNIMODE9600UDLS. The control panel is the main portion of the fire alarm system. The software in the expander module tells the system to sound an alarm and flash warning lights. The words "Fire-Lite Alarms by Honeywell" and the model number are located on the front of the fire alarm control panel.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 8 listed. Yours must match one exactly.
- Where to look
the front of the fire alarm control panel
(the notice’s words)- When sold
- October 2008 through March 2010
- Price paid
- $875 to $2,285
Why it was recalled
The recalled fire alarm control panels used with an SLC-2LS expander module can fail to sound an alarm in the event of a fire.
Incidents and injuries
None reported.
Official remedy
Building managers should contact Fire-Lite Alarms for a free software upgrade. Fire-Lite Alarms is contacting its customers directly.
What to do now
- Check the label. Compare your model number with the 8 listed in this recall.
- Contact the firm. Call (800) 627-3473, or go to www.firelite.com.
- Get the remedy. This recall offers new instructions.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Fire-Lite Alarms
- Manufacturer
- Fire-Lite Alarms of Northford, Conn.
- Product type
- Smoke alarms
- Recall number
- 11-702
- Units
- About 530
- Manufactured in
- United States
- Sold at / sales period
- Authorized wholesalers and distributors nationwide from October 2008 through March 2010 for between about $875 for the expander module and $2,285 for the control panel. These distributors resold and/or installed the control panels and modules for use in commercial facilities such as office buildings.
Fire Alarm Control Panel
CPSC product type: Fire or Smoke Alarms
This recall in context
Compared with the 36 smoke alarm recalls in this index, as of October 31, 2026.
- Size
- 530 units: the 26th-largest of 28 smoke alarm recalls that state a unit count. The median is 28,500 units.
- Hazard
- Fire: named in 32 of 36 smoke alarm recalls, the most common hazard among them.
- Remedy
- New instructions: offered in 3 of 36 smoke alarm recalls. The most common is replacement (12).
- Time on sale
- 18 months. Recalled 7 months after the last month of sales the notice gives.
Recall contact information
For additional information, contact the Fire-Lite Alarms' technical service department at (800) 627-3473 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.firelite.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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