CPSC recall 12-721, announced February 15, 2012, covers Bosch Security Systems Fire Alarm Control Panel (about 330 units). On all systems, when the alarm verification feature of the system is turned on, the control panel can fail to sound an alarm if a fire occurs. The notice reports no incidents. All distributors and installers are being sent two technical bulletins. Recall contact: call (800) 289-0096, or go to www.boschsecurity.us/en-us.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The word "BOSCH" is printed on the right corner of the panel and the model number "FPA-1000-UL" is printed on the bottom left below the glass screen.
Which products are included?
The Bosch-branded fire alarm panel is locking red wall box with dimensions 22.7" high by 14.5" wide by 4.3" deep. The status, date and time can be seen through a glass screen on the panel door. The word "BOSCH" is printed on the right corner of the panel and the model number "FPA-1000-UL" is printed on the bottom left below the glass screen. The alarm panels featured software versions 1.10, 1.11 and 1.12, which can be determined by installers. They were designed to be used in small to medium-sized facilities in both public and residential buildings.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- One listed. Yours must match it exactly.
- Where to look
the right corner of the panel
andthe bottom left below the glass screen
(the notice’s words)- When sold
- May 2009 through October 2011
- Price paid
- $1,200
Why it was recalled
On all systems, when the alarm verification feature of the system is turned on, the control panel can fail to sound an alarm if a fire occurs. In addition, on systems with 50 or more reporting stations, a delay in sounding an alarm and reporting a fire may occur if the loop for the alarm system is broken.
Incidents and injuries
None reported.
Official remedy
All distributors and installers are being sent two technical bulletins. One provides instructions for how to implement a software change that will correct the verification feature. The second contains instructions for how to handle warnings from affected systems with 50 or more stations. Those who have not received the bulletins should contact Bosch.
What to do now
- Check the label. Compare your model number with the one listed in this recall.
- Contact the firm. Call (800) 289-0096, or go to www.boschsecurity.us/en-us.
- Get the remedy. This recall offers new instructions.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Manufacturer
- Bosch Security Systems, Inc., of Fairport, N.Y.
- Product type
- Smoke alarms
- Recall number
- 12-721
- Units
- About 330
- Manufactured in
- China
- Sold at / sales period
- Authorized distributors and installers nationwide from May 2009 through October 2011 for about $1,200.
Fire Alarm Control Panel
CPSC product type: Fire or Smoke Alarms
This recall in context
Compared with the 36 smoke alarm recalls in this index, as of October 31, 2026.
- Size
- 330 units: the 27th-largest of 28 smoke alarm recalls that state a unit count. The median is 28,500 units.
- Hazard
- Fire: named in 32 of 36 smoke alarm recalls, the most common hazard among them.
- Remedy
- New instructions: offered in 3 of 36 smoke alarm recalls. The most common is replacement (12).
- Brand history
- Bosch Security Systems is named in 2 CPSC notices in this index, from 2012 to 2015. This recall is the earliest. 2 of them are smoke alarm recalls.
- Time on sale
- About 3 years. Recalled 4 months after the last month of sales the notice gives.
Recall contact information
For more information, contact Bosch Security Systems at (800) 289-0096 between 8:00 a.m. and 8:00 p.m. ET or visit service/customer care on the firm's website at http://www.boschsecurity.us/en-us/ for instructions on how to download software to update the control panels or otherwise address the problems.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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