Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The word "BOSCH" is printed on the right corner of the panel and the model number "FPA-1000-UL" is printed on the bottom left below the glass screen.
Which products are included?
The Bosch-branded fire alarm panel is locking red wall box with dimensions 22.7" high by 14.5" wide by 4.3" deep. The status, date and time can be seen through a glass screen on the panel door. The word "BOSCH" is printed on the right corner of the panel and the model number "FPA-1000-UL" is printed on the bottom left below the glass screen. The alarm panels featured software versions 1.10, 1.11 and 1.12, which can be determined by installers. They were designed to be used in small to medium-sized facilities in both public and residential buildings.
Confirm these details on the official CPSC noticeWhy it was recalled
On all systems, when the alarm verification feature of the system is turned on, the control panel can fail to sound an alarm if a fire occurs. In addition, on systems with 50 or more reporting stations, a delay in sounding an alarm and reporting a fire may occur if the loop for the alarm system is broken.
Incidents and injuries
None reported.
Official remedy
All distributors and installers are being sent two technical bulletins. One provides instructions for how to implement a software change that will correct the verification feature. The second contains instructions for how to handle warnings from affected systems with 50 or more stations. Those who have not received the bulletins should contact Bosch.
Product and sales details
- Manufacturer
- Bosch Security Systems, Inc., of Fairport, N.Y.
- Product type
- Smoke alarms
- Recall number
- 12-721
- Units
- About 330
- Manufactured in
- China
- Sold at / sales period
- Authorized distributors and installers nationwide from May 2009 through October 2011 for about $1,200.
Fire Alarm Control Panel
CPSC product type: Fire or Smoke Alarms
Recall contact information
For more information, contact Bosch Security Systems at (800) 289-0096 between 8:00 a.m. and 8:00 p.m. ET or visit service/customer care on the firm's website at http://www.boschsecurity.us/en-us/ for instructions on how to download software to update the control panels or otherwise address the problems.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.