CPSC recall 09-105, announced January 27, 2009, covers Milestone AV Technologies LCD television wall mounts (about 140,000 units). The wall mount can crack when used with televisions 26 inches and larger or with televisions that include a DVD player. The notice cites 28 incident reports. Consumers should immediately stop using the wall mounts and contact Milestone to receive a free repair kit. Recall contact: call (877) 277-3707, or go to www.milestone.com/initmount.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model numbers can be found on the UL sticker on the television interface.
Which products are included?
These wall mounts are used with flat screen LCD televisions. The recalled wall mounts are INIT models NT-TVM103 and NT-TVM104. The model numbers can be found on the UL sticker on the television interface.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 2 listed, all starting with
NT-TVM10. Yours must match one exactly. - Where to look
the UL sticker on the television interface
(the notice’s words)- When sold
- June 2007 through December 2008
- Where sold
- Best Buy, among the sellers the notice names
- Price paid
- $60 to $90
Why it was recalled
The wall mount can crack when used with televisions 26 inches and larger or with televisions that include a DVD player. The television can then fall from the wall mount and pose a serious risk of injury to consumers standing nearby.
Incidents and injuries
Milestone is aware of 28 incidents in which the mount has cracked and the television has fallen from its mount. No injuries have been reported.
Official remedy
Consumers should immediately stop using the wall mounts and contact Milestone to receive a free repair kit.
What to do now
- Check the label. Compare your model number with the 2 listed in this recall.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (877) 277-3707, or go to www.milestone.com/initmount.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Manufacturer
- Milestone AV Technologies, of Savage, Minn.
- Recall number
- 09-105
- Units
- About 140,000
- Manufactured in
- China
- Sold at / sales period
- Best Buy stores nationwide from June 2007 through December 2008 for between $60 and $90.
LCD television wall mounts
CPSC product type: Televisions, Mounts, Guards & Antennas
This recall in context
Compared with the 221 home electronics recalls in this index, as of October 31, 2026.
- Size
- 140,000 units: the 48th-largest of 200 home electronics recalls that state a unit count. The median is 25,950 units.
- Hazard
- Fall: named in 13 of 221 home electronics recalls.
- Brand history
- Milestone AV Technologies is named in 4 CPSC notices in this index, from 2009 to 2014. This recall is the earliest.
- Time on sale
- 19 months. Recalled 1 month after the last month of sales the notice gives.
Recall contact information
Call Milestone toll-free at (877) 277-3707 between 7 a.m. and 7 p.m. CT Monday through Friday or log on to the company's recall Web site at www.milestone.com/initmount
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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