Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model numbers can be found on the UL sticker on the television interface.
Which products are included?
These wall mounts are used with flat screen LCD televisions. The recalled wall mounts are INIT models NT-TVM103 and NT-TVM104. The model numbers can be found on the UL sticker on the television interface.
Confirm these details on the official CPSC noticeWhy it was recalled
The wall mount can crack when used with televisions 26 inches and larger or with televisions that include a DVD player. The television can then fall from the wall mount and pose a serious risk of injury to consumers standing nearby.
Incidents and injuries
Milestone is aware of 28 incidents in which the mount has cracked and the television has fallen from its mount. No injuries have been reported.
Official remedy
Consumers should immediately stop using the wall mounts and contact Milestone to receive a free repair kit.
Product and sales details
- Manufacturer
- Milestone AV Technologies, of Savage, Minn.
- Recall number
- 09-105
- Units
- About 140,000
- Manufactured in
- China
- Sold at / sales period
- Best Buy stores nationwide from June 2007 through December 2008 for between $60 and $90.
LCD television wall mounts
CPSC product type: Televisions, Mounts, Guards & Antennas
Recall contact information
Call Milestone toll-free at (877) 277-3707 between 7 a.m. and 7 p.m. CT Monday through Friday or log on to the company's recall Web site at www.milestone.com/initmount
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.