CPSC recall 09-033, announced October 30, 2008, covers DYMO® LabelWriter® Power Adapters used with printers (17000 units). The power adapters can fail, causing the printer to overheat. The notice cites 11 incident reports. Consumers should immediately unplug the recalled power adapter from the wall socket and from their printer and contact the firm to receive a free replacement external power adapter kit. Recall contact: call (888) 658-3904, or go to www.dymo.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Power adapters with "RoHS" printed on the top right of the product label are not included in this recall.
Which products are included?
This recall involves the external power adapters sold with the following DYMO LabelWriter® 400 series printers: DYMO LabelWriter 400, DYMO LabelWriter 400 Turbo, DYMO LabelWriter Twin Turbo, DYMO LabelWriter Duo and DYMO Desktop Mailing Solution with housing date codes 2407, 2507, 2607 or 2707. The date code is printed on the plastic housing of the adapter. Power adapters with "RoHS" printed on the top right of the product label are not included in this recall.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Date codes. Compare these as well.
- Where to look
the plastic housing of the adapter
andthe top right of the product label
(the notice’s words)- When sold
- September 2007 through October 2008
- Price paid
- $100 to $250
Why it was recalled
The power adapters can fail, causing the printer to overheat. This can pose a burn hazard to consumers.
Incidents and injuries
DYMO has received 11 reports of printers overheating and emitting smoke and/or a burnt smell. No injuries have been reported.
Official remedy
Consumers should immediately unplug the recalled power adapter from the wall socket and from their printer and contact the firm to receive a free replacement external power adapter kit.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Contact the firm. Call (888) 658-3904, or go to www.dymo.com.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- DYMO
- Manufacturer
- DYMO, of Stamford, Conn.
- Product type
- Battery chargers
- Recall number
- 09-033
- Units
- 17000
- Manufactured in
- China
- Sold at / sales period
- Office supply stores, discount retailers, and various specialty retailers nationwide from September 2007 through October 2008 for between $100 and $250.
DYMO® LabelWriter® Power Adapters used with printers
CPSC product type: Adapter/Power Supply/Charger/Battery
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 17,000 units: the 65th-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazards
- Fire: named in 92 of 124 battery charger recalls, the most common hazard among them. Burn: named in 47 of 124 battery charger recalls.
- Time on sale
- 14 months. Recalled the same month the notice says sales ended.
Recall contact information
For additional information, contact DYMO toll-free at (888) 658-3904 between 9 a.m. and 8 p.m. ET or visit the firm's Web site at www.dymo.com or http://global.dymo.com/poweradapter
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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