Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The manufacturer/date code can be found on the battery, below the words, "Model/Modelo" or "LG." The phone's model number appears on the back side of the phone beneath the battery.
Which products are included?
The recalled batteries can be found in LG TM-510 model cell phones, have a manufacturer/date code of "AEMLLL 02220," AEMMHH 02220," "AEMLLL 02X25H" or "AEMMHH 02725" and were distributed by Verizon Wireless. The manufacturer/date code can be found on the battery, below the words, "Model/Modelo" or "LG." The phone's model number appears on the back side of the phone beneath the battery. The cell phones, which come in black or silver, may have the Verizon Wireless name on the front.
Confirm these details on the official CPSC noticeWhy it was recalled
Some LG-branded TM-510 batteries may be counterfeit and susceptible to overcharging, especially if used with a non-LG charger. LG Infocomm U.S.A. Inc. states that these are counterfeit LG-branded batteries, which do not contain a safety device in the circuitry, to prevent overcharging. In turn, the counterfeit batteries can overheat, posing a fire and burn hazard to users.
Incidents and injuries
Verizon Wireless has received 18 reports of incidents involving counterfeit batteries, including injuries to users and property damage.
Official remedy
Consumers with a LG TM510 cell phone battery having one of the identified manufacturer/date codes and purchased from Verizon Wireless should stop charging the battery immediately and contact Verizon Wireless to receive a replacement battery. Verizon Wireless is sending letters directly to consumers notifying them of this hazard.
Product and sales details
- Brand
- Verizon Wireless
- Manufacturer
- Verizon Wireless of Bedminster, N.J.
- Product type
- Battery chargers
- Recall number
- 04-559
- Units
- About 50,000
- Sold at / sales period
- The phones were sold at Verizon Wireless retail locations nationwide and on Verizon Wireless's Web site, from April 2001 through December 2002, for between $150 and $200. The batteries were sold from August 2002 to November 2003 for between $40 and $60.
Counterfeit LG-branded TM-510 Cell Phone Batteries
CPSC product type: Adapter/Power Supply/Charger/Battery
Recall contact information
Call Verizon Wireless at (800) 922-0204 between 9 a.m. and 8 p.m. ET Monday through Friday.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.