CPSC recall 04-190, announced July 30, 2004, covers Matsushita Electric Panasonic, Quasar, RCA, and JCPenney Combination TV/VCRs (about 500,000 units). The TV/VCR cabinets can break when lifted by the ventilation holes in the top rear of the cabinet, permitting the TV/VCR to fall and injure hands and feet. The notice cites 10 incident reports. Consumers should contact Panasonic, Quasar, RCA, and JCPenney to receive a free retrofit kit to cover the ventilation holes and prevent lifting from this area. Recall contact: call (800) 833-9626, or go to www.Panasonic.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
These sets can be identified by the model number which appears on the front and rear of the cabinet.
Which products are included?
The recalled combination TV/VCRs are gray/black and have these brand names: Panasonic, Quasar, RCA, or JCPenney. The cabinets have ventilation holes in the top rear of the cabinet. Only the 13" and 20" Combination TV/VCR sets manufactured between January 1, 1995, and December 30, 1995, are recalled. These sets can be identified by the model number which appears on the front and rear of the cabinet. The following model numbers are included in this recall: Brand Model Panasonic 13-inch models: PV-M1325, PV-M1345, PVM1365AD, AG-513B 20-inch models: PV-M2025, PV-M2035, PV-M2045, PV-M2065, AG-520B Quasar 13-inch model: VV-1305 20-inch models: VV-2005T, VV-2005, VV-2025 Thomson (RCA) 13-inch models: T13015BC, T13018BC 20-inch models: T20015BC, T20018BC, T20020BC JCPenney 20-inch model: 685-0879
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 20 listed. Yours must match one exactly.
- When sold
- January 1995 through December 1996
- Price paid
- $300 to $490
Why it was recalled
The TV/VCR cabinets can break when lifted by the ventilation holes in the top rear of the cabinet, permitting the TV/VCR to fall and injure hands and feet.
Incidents and injuries
About 10 incidents have been reported, in which the TV/VCR cabinet broke at the ventilation holes when lifted or carried, resulting in the TV/VCR dropping to the floor. Minor cuts and bruises have been reported in four incidents.
Official remedy
Consumers should contact Panasonic, Quasar, RCA, and JCPenney to receive a free retrofit kit to cover the ventilation holes and prevent lifting from this area.
What to do now
- Check the label. Compare your model number with the 20 listed in this recall.
- Contact the firm. Call (800) 833-9626, or go to www.Panasonic.com.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Matsushita Electric
- Manufacturer
- Matsushita Electric Corporation of America, Secaucus, New Jersey
- Recall number
- 04-190
- Units
- About 500,000
- Manufactured in
- United States
- Sold at / sales period
- Retail stores nationwide, from January 1995 through December 1996, for between $300 and $490, depending on the model.
Panasonic, Quasar, RCA, and JCPenney Combination TV/VCRs
CPSC product type: Televisions, Mounts, Guards & Antennas
This recall in context
Compared with the 221 home electronics recalls in this index, as of October 31, 2026.
- Size
- 500,000 units: the 16th-largest of 200 home electronics recalls that state a unit count. The median is 25,950 units.
- Hazard
- Fall: named in 13 of 221 home electronics recalls.
- Time on sale
- About 2 years. Recalled 91 months after the last month of sales the notice gives.
Recall contact information
Call Panasonic at (800) 833-9626 between 9 a.m. and 8 p.m. (ET) Monday through Friday. Visit Panasonic's website at www.Panasonic.com and RCA's website at www.RCA.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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