Recall #04-193 · Published August 5, 2004

Rival Crock-Pot® Slow Cookers

CPSC, The Holmes Group Inc. Announce Recall of Slow Cookers

CPSC published a recall notice for Rival Crock-Pot® Slow Cookers from The Holmes Group Inc. on August 5, 2004. CPSC identifies this hazard: The handles on the base of the slow cookers can break, posing a risk of burns from hot contents spilling onto consumers. The official remedy states: Consumers should immediately stop using the product and contact The Holmes Group to receive instructions on receiving a replacement base.

Recalled Rival Crock-Pot® Slow Cooker
Recalled Rival Crock-Pot® Slow Cooker
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The model number is printed on the UL label located on the bottom of the base.

Why it was recalled

The handles on the base of the slow cookers can break, posing a risk of burns from hot contents spilling onto consumers.

Incidents and injuries

CPSC has received 45 reports of handles breaking, including 14 reports of consumers who reported burn injuries from the hot contents.

Official remedy

Consumers should immediately stop using the product and contact The Holmes Group to receive instructions on receiving a replacement base.

Product and sales details

Manufacturer
The Holmes Group Inc., of Milford, Mass.
Recall number
04-193
Units
1.8 million
Manufactured in
China
Sold at / sales period
Wal-Mart, Kmart, Target and additional discount department stores nationwide, from January 1999 through May 2002, for between $15 and $40.

Rival Crock-Pot® Slow Cookers

CPSC product type: Cookers & Cookware

Recall contact information

Contact The Holmes Group at (800) 299-1284 anytime or visit the firm's website at www.rivalrecall.com

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

  3. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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