CPSC recall 04-193, announced August 5, 2004, covers The Holmes Group Rival Crock-Pot® Slow Cookers (1.8 million units). The handles on the base of the slow cookers can break, posing a risk of burns from hot contents spilling onto consumers. The notice cites 45 incident reports. Consumers should immediately stop using the product and contact The Holmes Group to receive instructions on receiving a replacement base. Recall contact: call (800) 299-1284, or go to www.rivalrecall.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model number is printed on the UL label located on the bottom of the base.
Which products are included?
Only Rival Crock-Pot® slow cookers with model numbers 3040, 3735, 5025, 5070 and 5445 manufactured before May 2002 are included in the recall. The model number is printed on the UL label located on the bottom of the base. The recalled Rival slow cooker has a removable ceramic bowl that sits inside of a metal base. The Rival logo is printed on the front of the unit above the control knob. The bases are round or oval in shape and were sold in various colors and designs. A date code is stamped onto the plug at the end of the power cord attached to each unit. The first two digits represent the week of manufacture, and the last two digits represent the year of manufacture. Any plug with a date code from 0199 (1st week of 1999) to 1802 (18th week of 2002) is included in this recall.
Confirm these details on the official CPSC noticeWhy it was recalled
The handles on the base of the slow cookers can break, posing a risk of burns from hot contents spilling onto consumers.
Incidents and injuries
CPSC has received 45 reports of handles breaking, including 14 reports of consumers who reported burn injuries from the hot contents.
Official remedy
Consumers should immediately stop using the product and contact The Holmes Group to receive instructions on receiving a replacement base.
Product and sales details
- Brand
- The Holmes Group
- Manufacturer
- The Holmes Group Inc., of Milford, Mass.
- Product type
- Slow cookers
- Recall number
- 04-193
- Units
- 1.8 million
- Manufactured in
- China
- Sold at / sales period
- Wal-Mart, Kmart, Target and additional discount department stores nationwide, from January 1999 through May 2002, for between $15 and $40.
Rival Crock-Pot® Slow Cookers
CPSC product type: Cookers & Cookware
Recall contact information
Contact The Holmes Group at (800) 299-1284 anytime or visit the firm's website at www.rivalrecall.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
