OnQ Telephone Line-Sharing Devices recall 03-181

OnQ Telephone Line-Sharing Devices

CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices

CPSC published a recall notice for OnQ Telephone Line-Sharing Devices from OnQ Technologies on September 10, 2003. CPSC identifies this hazard: A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries. The official remedy states: Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall.

Which products are included?

The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.

Confirm these details on the official CPSC notice

Why it was recalled

A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.

Incidents and injuries

None reported.

Official remedy

Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device.

Product and sales details

Brand: OnQ Technologies
Manufacturer: OnQ Technologies, of Middletown, Pa.
Recall number: 03-181
Units: 3,000
Manufactured in: United States
Sold at / sales period: Distributors of electrical devices and sold by professional installers nationwide and in Canada, between November 2002 and June 2003, for about $80.