Recall #03-544 · Published July 3, 2003

Rear Projection Televisions

CPSC, Toshiba America Consumer Products Announce Recall of Rear Projection Televisions

CPSC published a recall notice for Rear Projection Televisions from Toshiba America Consumer Products on July 3, 2003. CPSC identifies this hazard: If the capacitors short circuit, due to a very high electrical surge, such as from a lightening strike, the metal parts on the television could present a shock or electrocution hazard. In addition, the metal jacks on the back of the television or another metal box attached to the television could present a shock or electrocution hazard, as a result of the capacitors' failure. The official remedy states: Toshiba has contacted many of the owners of the affected televisions. However, if you have not been contacted, please contact Toshiba. Consumers who have an affected television will receive a free replacement, which includes removal of the recalled television, delivery and installation of the replacement.

Recalled Toshiba Rear Projection Television
Recalled Toshiba Rear Projection Television
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

Additional identifying details

Check the product label for these CPSC-listed model numbers: 50A62, 51H83, 57H83.

Which products are included?

This program includes a limited number of units of the following Toshiba rear projection televisions: Model 50A62, Model 51H83, and Model 57H83. To determine if your television set is affected by this corrective action, go to www.tacp.toshiba.com/safety_notice.asp and follow the instructions.

Confirm these details on the official CPSC notice

Why it was recalled

If the capacitors short circuit, due to a very high electrical surge, such as from a lightening strike, the metal parts on the television could present a shock or electrocution hazard. In addition, the metal jacks on the back of the television or another metal box attached to the television could present a shock or electrocution hazard, as a result of the capacitors' failure.

Incidents and injuries

None reported.

Official remedy

Toshiba has contacted many of the owners of the affected televisions. However, if you have not been contacted, please contact Toshiba. Consumers who have an affected television will receive a free replacement, which includes removal of the recalled television, delivery and installation of the replacement.

Product and sales details

Manufacturer
Toshiba America Consumer Products, Inc., of Wayne, N.J.
Recall number
03-544
Units
3,400
Manufactured in
United States
Sold at / sales period
Consumer electronic stores, department stores, and mass merchandisers nationwide, from April 21, 2003 through May 8, 2003, for between $999 and $2200.

Rear Projection Televisions

CPSC product type: Televisions, Mounts, Guards & Antennas

Recall contact information

(877) 290-6064, Monday through Friday, from 8 AM to 7 PM CT or go to http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=Consumer_Notices

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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