CPSC recall 02-529, announced March 29, 2002, covers Tristar Products Steam Buggy™ Deluxe Steamers (about 3,100 units). The internal hose connected to the trigger in the handle can detach, allowing hot water and/or steam to escape, posing a burn hazard to consumers. The notice cites 305 incident reports. Consumers should stop using the Steam Buggy Deluxe immediately and contact Tristar customer service for information on how to ship the recalled product and get a replacement or refund. Recall contact: call (888) 339-4203, or go to www.hsn.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. It has a 5.5-foot black steam hose connected to the water reservoir and comes with various cleaning attachments.
Confirm these details on the official CPSC noticeWhy it was recalled
The internal hose connected to the trigger in the handle can detach, allowing hot water and/or steam to escape, posing a burn hazard to consumers.
Incidents and injuries
CPSC and Tristar Products have received reports of 305 incidents, 214 of which involved consumers receiving burns to hands, arms, feet, and body.
Official remedy
Consumers should stop using the Steam Buggy Deluxe immediately and contact Tristar customer service for information on how to ship the recalled product and get a replacement or refund. Tristar will pay for all shipping charges to return the product. Consumers were sent direct mail notification of this recall.
Product and sales details
- Brand
- Tristar Products
- Manufacturer
- Tristar Products Inc., of Parsippany, N.J.
- Product type
- Steam cleaners
- Recall number
- 02-529
- Units
- About 3,100
- Sold at / sales period
- HSN LP (Home Shopping Network) sold the Steam Buggy Deluxe nationwide, from December 2001 through January 2002, for about $129.
Steam Buggy™ Deluxe Steamers
CPSC product type: Steamers
Recall contact information
Consumers may contact Tristar customer service at (888) 339-4203 for information. For additional information visit the HSN LP's website at www.hsn.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
