Recall #08-549 · Published March 6, 2008

QVC Electric Contact Grills

QVC and Tristar Recall Electric Grills Due to Fire Hazard; Consumers to Receive New Instructions

CPSC published a recall notice for Electric Contact Grills from QVC on March 6, 2008. CPSC identifies this hazard: Cooking oils or sprays applied to the grill's cooking plates before preheating can cause the oil to ignite and/or flare up. Cooking sprays can ignite and/or flare up if used on the grill at any time. The official remedy states: Consumers should immediately stop using cooking oils on the grill prior to preheating. Cooking sprays should not be used on the grill at anytime. Consumers will receive a revised instruction manual with a cooking spray/oil use warning. QVC has sent warning notices to consumers to whom it sold the product directly. Tristar will do the same.

Recalled Electric Contact Grill
Recalled Electric Contact Grill
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

Additional identifying details

Model number PZ-3012 is printed on a silver label attached to the back of the grills.

Which products are included?

This recall involves a dual surface electric contact grill sold under the "Hulk Hogan's Ultimate Grill" brand. The grills are silver/gray in color, have removable cooking plates, a cassette to catch drippings, and fold for storage or transport. Model number PZ-3012 is printed on a silver label attached to the back of the grills.

Confirm these details on the official CPSC notice

Why it was recalled

Cooking oils or sprays applied to the grill's cooking plates before preheating can cause the oil to ignite and/or flare up. Cooking sprays can ignite and/or flare up if used on the grill at any time.

Incidents and injuries

QVC and Tristar have received five reports of the grill igniting or flaring up, including two reports of minor burns.

Official remedy

Consumers should immediately stop using cooking oils on the grill prior to preheating. Cooking sprays should not be used on the grill at anytime. Consumers will receive a revised instruction manual with a cooking spray/oil use warning. QVC has sent warning notices to consumers to whom it sold the product directly. Tristar will do the same.

Product and sales details

Brand
QVC
Product type
Grills
Recall number
08-549
Units
About 13,500
Manufactured in
China
Sold at / sales period
QVC through its television station, Web page, toll-free number, and its employee, retail and Studio stores; and through Tristar's Web site www.hulkhogangrill.com, and a direct response television commercial from May 2007 through August 2007 for about $100.
Distributor
QVC Inc., of West Chester, Pa., Tristar Products Inc., of Fairfield, N.J.

Electric Contact Grills

CPSC product type: Grills, Smokers & Accessories

Recall contact information

For additional information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET daily, or visit the company's Web site at www.qvc.com. Consumers who purchased the grill from Tristar can call (800)718-5135 between 9 a.m. and 7 p.m. ET Monday through Friday, 9 a.m. to 5 p.m. Saturday, or visit the company's Web site at www.tristarproductsinc.com

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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