CPSC recall 00-110, announced May 18, 2000, covers AC adapters used with certain IBM notebook computers and mobile devices (about 220,000 units). These AC adapters can overheat, posing a fire hazard. The notice cites 9 incident reports. Consumers should contact IBM to receive a free replacement AC adapter. Recall contact: call (800) 426-7378, or go to www.ibm.com/adapterrecall.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The label reads in part, "AC Adapter," "Made in China" and "Delta Electronics (Dougguan) Co., Ltd." It has a FRU p/n number of 12J0537, 12J0539 or 02K6562.
Which products are included?
The recall includes AC adapters used only with IBM ThinkPad 310 (type 2600 only) and IBM ThinkPad i Series (type 2611 only) notebook computers, and IBM WorkPad z50 (type 2608 only) companion devices. The AC adapter is a small rectangular black plastic box that, on one end, has a permanently attached wire that connects to the computer, and on the other end has a detachable cord that plugs into an AC outlet. It is approximately 2.5 inches long by 4.5 inches wide by 1.25 inches high. The label reads in part, "AC Adapter," "Made in China" and "Delta Electronics (Dougguan) Co., Ltd." It has a FRU p/n number of 12J0537, 12J0539 or 02K6562. No other IBM AC adapters are part of this recall.
Confirm these details on the official CPSC noticeWhat to look for
- When sold
- May 1997 through November 1999
- Price paid
- $50
Why it was recalled
These AC adapters can overheat, posing a fire hazard.
Incidents and injuries
IBM has received nine reports of the AC adapters overheating, including one report of fire causing minor damage. There have been no reports of injuries.
Official remedy
Consumers should contact IBM to receive a free replacement AC adapter. Consumers also will receive a 15 percent discount coupon for Options by IBM merchandise when the recalled AC adapter is returned.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Contact the firm. Call (800) 426-7378, or go to www.ibm.com/adapterrecall.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Product type
- Battery chargers, Laptop batteries
- Recall number
- 00-110
- Units
- About 220,000
- Manufactured in
- China
- Sold at / sales period
- Electronic and computer stores nationwide, and the IBM website and other online retailers sold these AC adapters with mobile devices,from May 1997 through November 1999. They also were sold separately for about $50.
- Importer
- International Business Machines (IBM) Corporation, of Armonk, N.Y.
AC adapters used with certain IBM notebook computers and mobile devices
CPSC product type: Adapter/Power Supply/Charger/Battery
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 220,000 units: the 22nd-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazard
- Fire: named in 92 of 124 battery charger recalls, the most common hazard among them.
- Brand history
- International Business Machines (IBM) is named in 2 CPSC notices in this index, from 2000 to 2004. This recall is the earliest. 2 of them are battery charger recalls.
- Time on sale
- About 3 years. Recalled 6 months after the last month of sales the notice gives.
Recall contact information
For more information, contact IBM at (800) 426-7378 anytime, or go to the firm's website at www.ibm.com/adapterrecall
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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