New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2022 NEW FLYER XE35Part: 968094Part: 862550Part: 9563662025 NEW FLYER XE602019 NEW FLYER XE352024 NEW FLYER XE352021 NEW FLYER XE402023 NEW FLYER XE352021 NEW FLYER XE602022 NEW FLYER XE402025 NEW FLYER XE352023 NEW FLYER XE402022 NEW FLYER XE602025 NEW FLYER XE402023 NEW FLYER XE602024 NEW FLYER XE602021 NEW FLYER XE352024 NEW FLYER XE40Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
A short circuit in a high voltage battery increases the risk of a fire.
Official action
Park outside. Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 will include 120 buses. New Flyer will notified owners on 9/9/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2022 NEW FLYER XE35
- Brand or manufacturer
- NEW FLYER
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 25V631000
- Category
- Vehicles & road safety