New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2023 NEW FLYER XHE40Part: 615459Part: 956367Part: 773204Part: 862550Part: 956366Part: 821711Part: 765786Part: 7440062025 NEW FLYER XHE402013 NEW FLYER XE402023 NEW FLYER XE352024 NEW FLYER XE602025 NEW FLYER XHE602025 NEW FLYER XE602017 NEW FLYER XE402018 NEW FLYER XE402024 NEW FLYER XE402025 NEW FLYER XE402024 NEW FLYER XE352024 NEW FLYER XHE602019 NEW FLYER XE602020 NEW FLYER XE602021 NEW FLYER XE602023 NEW FLYER XE602022 NEW FLYER XE602019 NEW FLYER XE402020 NEW FLYER XE402021 NEW FLYER XE402022 NEW FLYER XE402023 NEW FLYER XE402025 NEW FLYER XE352024 NEW FLYER XHE402019 NEW FLYER XE352020 NEW FLYER XE352021 NEW FLYER XE352022 NEW FLYER XE35Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
A battery module that overheats increases the risk of a fire.
Official action
New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2023 NEW FLYER XHE40
- Brand or manufacturer
- NEW FLYER
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 25V566000
- Category
- Vehicles & road safety