Model number check

VF5000

Is VF5000 recalled? Yes. Model number VF5000 is listed in CPSC recall 10-182: Lennox Hearth Products Superior VFGL Vent-Free Gas Log Sets and VF Vent-Free Fireplaces, announced March 25, 2010. Hazard: fire and explosion.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

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Recall 10-182, published March 25, 2010

Lennox Hearth Products Superior VFGL Vent-Free Gas Log Sets and VF Vent-Free Fireplaces

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

VF5000
Additional identifying details

Each product has a metal rating plate attached to the grate of the log sets or to the frame of the fireplaces containing the unit's model number, serial number and other information.

Which products are included?

Read the full CPSC product description and restrictions

The recalled products are Lennox Superior brand VFGL Log Sets and VF4000, VF5000 and VF6000 fireplaces. Log sets are comprised of ceramic-fiber logs with a dual gas burner system and are designed to be placed in a wood-burning fireplace or a ventless firebox enclosure. Fireplaces are comprised of log sets, a ventless firebox enclosure and accessories. Each product has a metal rating plate attached to the grate of the log sets or to the frame of the fireplaces containing the unit's model number, serial number and other information. The following models are affected by this recall: Vent-Free Gas Log Set Models VFGL18 - MSN - 4 VFGL18 - MSP - 4 VFGL24 - MSN - 4 VFGL24 - MSP - 4 VFGL28 - MSN - 4 VFGL28 - MSP - 4 VFGL18 - VSN - 4 VFGL18 - VSP - 4 VFGL24 - VSN - 4 VFGL24 - VSP - 4 VFGL28 - VSN - 4 VFGL28 - VSP - 4 Vent-Free Gas Fireplace Models VF4000 - CHN - 2 VF4000 - CHP - 2 VF4000 - CMN - 2 VF4000 - CMP - 2 VF5000 - CMN - 2 VF5000 - CMP - 2 VF6000 - CMN - 2 VF6000 - CMP - 2 Included in this recall are units with serial numbers starting with "6408C" through "6408M," and those starting with "6409." Units that had repairs made to the burner assembly between March 2008 and December 2009 are also included.

Confirm these details on the official CPSC notice

Why it was recalled

The front burners of vent-free gas log set fireplace inserts and the vent-free fireplaces can fail to ignite allowing gas to escape and posing a fire or explosion hazard to consumers

Official remedy

Consumers should immediately stop using the recalled log sets and fireplaces and contact Lennox for information about how to arrange for a free inspection and repair.

What should I do if I have VF5000?

  1. Confirm the model number. Find the label and compare every letter and digit with VF5000, then check the serial numbers the notice lists.
  2. Stop using it. The notice says to stop using recalled units immediately.
  3. Contact the firm. Call (800) 826-8546, or go to www.lennoxhearthproducts.com.
  4. Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Recall published
March 25, 2010
Units
About 5,700
Sold at / sales period
Various fireplace and HVAC retailers and installers from March 2008 through December 2009 for approximately $540 to $775 for the log sets and $1,300 to $1,850 for the fireplaces.

Other model numbers in this recall

Lennox Hearth Products recall history

Lennox Hearth Products is named in 3 CPSC notices in this index, from 2010 to 2013. Recall 10-182 (Mar 2010), which lists VF5000, is the earliest of them.

2 other Lennox Hearth Products fireplace recalls are in this index, with the model numbers each lists:

A model number missing from these lists is not proof that it is unaffected. Some notices identify products by description, date code, or UPC instead, and this index holds only CPSC notices.

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