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RHAP54

Is RHAP54 recalled? Yes. Model number RHAP54 is listed in CPSC recall 13-744: Lennox and Superior gas fireplaces, announced July 25, 2013. Hazard: fire. Remedy: replacement.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

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Recall 13-744, published July 25, 2013

Lennox and Superior gas fireplaces

RHAP54 (Rhapsody) model fireplace
RHAP54 (Rhapsody) model fireplacePhoto: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

RHAP54
Additional identifying details

Serial number have 10 digits starting with 6412D4, 6412E4, 6412F4, 6412G4, 6412H4, 6412D7, 6412E7, 6412F7, 6412G7 or 6412H7.

Which products are included?

This recall involves natural gas or propane Lennox and Superior brand fireplaces with the following model and serial numbers. Lennox model numbers include ELDV, LDV, MLBV-40, MLDVT, MPB, MPD, MPDP, RHAP54, and SYM. Superior model numbers include SDV, SLDVT and SLBV. Serial number have 10 digits starting with 6412D4, 6412E4, 6412F4, 6412G4, 6412H4, 6412D7, 6412E7, 6412F7, 6412G7 or 6412H7. The model, serial number and the Lennox or Superior brand names are printed on the rating plate located in the control box area of the fireplace.

Confirm these details on the official CPSC notice

Why it was recalled

Defective fireplace gas connectors can leak, posing a fire hazard.

Official remedy

Consumers should immediately stop using the recalled gas fireplaces, turn off the gas to the fireplace and contact Lennox Hearth Products for a free inspection and replacement of the leaking gas connector. Lennox Hearth Products and its distributors are contacting purchasers directly.

Remedy type: Replace

What should I do if I have RHAP54?

  1. Confirm the model number. Find the label and compare every letter and digit with RHAP54, then check the serial numbers the notice lists.
  2. Stop using it. The notice says to stop using recalled units immediately.
  3. Contact the firm. Call (800) 655-2008, or go to www.lennox.com.
  4. Get the remedy. This recall offers a replacement. The notice says the remedy is free.
  5. Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Brand
Lennox Hearth Products
Recall published
July 25, 2013
Category
Grills & Fireplaces
Units
About 11,500
Sold at / sales period
Fireplace stores and by HVAC retailers and installers nationwide from April 2012 through December 2012 for between $1,200 and $9,000.

Other model numbers in this recall

MLBV-40
View official CPSC notice Full recall details

Lennox Hearth Products recall history

Lennox Hearth Products is named in 3 CPSC notices in this index, from 2010 to 2013. Recall 13-744 (Jul 2013), which lists RHAP54, is the most recent of them.

2 other Lennox Hearth Products fireplace recalls are in this index, with the model numbers each lists:

A model number missing from these lists is not proof that it is unaffected. Some notices identify products by description, date code, or UPC instead, and this index holds only CPSC notices.

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