CPSC recall 11-149, announced March 1, 2011, covers Lennox Shadowdance Natural Gas Log Set Burner Assemblies (about 3,200 units). A crack can develop at the gas valve connection allowing natural gas to leak while the burner is in use, posing a risk of carbon monoxide poisoning. The notice cites 20 incident reports. Consumers should immediately stop using the recalled natural gas log set burner assemblies. Recall contact: call (800) 299-0027, or go to www.lennox.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Replacement gas burners also were sold separately under model number LSVFSD-NG.
Which products are included?
This recall involves gas burners sold with Lennox brand Shadowdance natural gas log set burner assemblies. The product is used in a wood-burning fireplace or a ventless firebox enclosure. The assemblies were sold under model numbers LSVFSD-18, LSVFSD-24 and LSVFSD-30, and include a burner and ceramic-fiber log set. Replacement gas burners also were sold separately under model number LSVFSD-NG. Burners included in this recall have serial numbers that begin with 6407, 6408, 6409 and 6410A through 6410G. The burner's model and serial numbers are printed on a metal identification plate attached to the burner.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 3 listed, all starting with
LSVFSD-. Yours must match one exactly. - Also in the notice
- Serial numbers. Compare these as well.
- Where to look
a metal identification plate attached to the burner
(the notice’s words)- When sold
- August 2007 through December 2010
- Price paid
- $700 to $850
Why it was recalled
A crack can develop at the gas valve connection allowing natural gas to leak while the burner is in use, posing a risk of carbon monoxide poisoning.
Incidents and injuries
Lennox has received 20 reports of cracks at the gas valve connection. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled natural gas log set burner assemblies. Consumers can contact Lennox to arrange for a free replacement of the burner.
What to do now
- Check the label. Compare your model number with the 3 listed in this recall, then check the serial numbers the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (800) 299-0027, or go to www.lennox.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Manufacturer
- Lennox Hearth Products LLC, of Nashville, Tenn.
- Product type
- Fireplaces
- Recall number
- 11-149
- Units
- About 3,200
- Manufactured in
- United States
- Sold at / sales period
- Fireplace and HVAC retailers and installers nationwide from August 2007 through December 2010 for between $700 and $850.
Lennox Shadowdance Natural Gas Log Set Burner Assemblies
CPSC product type: Gas-Burning Fireplaces
This recall in context
Compared with the 52 fireplace recalls in this index, as of October 31, 2026.
- Size
- 3,200 units: the 23rd-largest of 46 fireplace recalls that state a unit count. The median is 2,850 units.
- Hazards
- Carbon monoxide: named in 2 of 52 fireplace recalls. Poisoning: named in 2 of 52 fireplace recalls.
- Remedy
- Replacement: offered in 6 of 52 fireplace recalls. The most common is repair (14).
- Brand history
- Lennox Hearth Products is named in 3 CPSC notices in this index, from 2010 to 2013. This recall is the 2nd. The one before: Lennox Hearth Products Superior VFGL Vent-Free Gas Log Sets and VF… (10-182, Mar 2010). 3 of them are fireplace recalls.
- Time on sale
- About 3 years. Recalled 3 months after the last month of sales the notice gives.
Recall contact information
For additional information, please contact Lennox Hearth Products at (800) 299-0027 between 8 a.m. and 4 p.m. CT Monday through Friday, or visit the firm's website at http://www.lennox.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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