Recall 15-204, published July 31, 2015
NVIDIA SHIELD tablet computers
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
P1761WCheck the product label for these CPSC-listed model numbers: P1761, P1761W, P1761WX.
Which products are included?
This recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery in the tablets can overheat, posing a fire hazard.
Official remedy
Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.
What should I do if I have P1761W?
- Confirm the model number. Find the label and compare every letter and digit with P1761W, then check the serial numbers the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (888) 943-4196, or go to www.nvidia.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- NVIDIA
- Recall published
- July 31, 2015
- Category
- Home Electronics
- Units
- About 83,000 (in addition, 5,000 were sold in Canada)
- Sold at / sales period
- GameStop stores nationwide and online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com and other websites from July 2014 through July 2015 for between $300 and $400.
