Recall 08-572, published May 20, 2008
Cricket EZ Cellular Phones
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
CRKJ88BKITBModel number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery.
Which products are included?
This recall involves the "Cricket EZ" cellular phone. The cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. Units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008 are not included in this recall.
Confirm these details on the official CPSC noticeWhy it was recalled
A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.
Official remedy
Consumers should immediately return their phone to Cricket for a free software repair. Cricket is directly contacting consumers who purchased these cell phones to alert them to the recall.
What should I do if I have CRKJ88BKITB?
- Confirm the model number. Find the label and compare every letter and digit with CRKJ88BKITB.
- Contact the firm. Call (866) 441-1577, or go to www.mycricket.com.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- Cricket Communications
- Recall published
- May 20, 2008
- Category
- Home Electronics
- Units
- About 285,000
- Sold at / sales period
- Cricket stores and independent dealers nationwide from February 2008 through March 2008 for about $90.
