Shimano North America Bicycle 11-Speed Bonded Hollowtech II Road…
The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.
- Crash
- About 680,000 units
- 4,519 reports, 6 injuries
- Inspection or Replacement
Brand
Shimano recalls
7 official CPSC notices naming Shimano, 1997–2023, across sports & outdoors.
Shimano recalls at a glance
- recall notices
- 7
- units recalled, at least
- 693,380
- incident reports
- 4,523
- injuries
- 6
- brands
- 7
Totals add up the figures the notices state, counting a reannounced recall once; 6 of 7 notices add a unit count. A notice that gives no number adds nothing.
- Product types
- Bicycles & components (6), Helmets (1)
- Hazards identified
- Fall, Crash
- Categories
- Sports & Outdoors
- Latest notice
- September 21, 2023
- Earliest notice
- July 1, 1997
Shimano recall model numbers
Every model number named in a Shimano recall, grouped by notice. Type the number from your product label.
25 model numbers
HKSM MACAO Commercial Offshore Lazer bicycle helmets · 19-021 · 2018
Great Go Cycles PRO VIBE Carbon bicycle handlebars · 12-264 · 2012
Mountain Bicycle Handlebar Stem · 12-113 · 2012
Shimano bicycle recalls
6 notices where the recalled products are bicycles & components.
Shimano PRO Vibe Alloy stems for road bicycles
Shimano Europe B.V.
The recalled bicycle stems can crack and break while in use and cause the rider to lose control, posing a risk of injury to the user in a crash.
- Crash
- About 400 units
- 2 reports
- Replacement
Great Go Cycles PRO VIBE Carbon bicycle handlebars
The recalled handlebars can break during riding, posing a fall hazard.
- Fall
- About 67 units
- No incidents reported
- Replacement
Mountain Bicycle Handlebar Stem
Post Moderne Corporation, Taiwan
The bolts holding the front plate of the stem to the stem body can be pulled out of the threads while the bike is being ridden, causing the rider to lose control of the bike and fall.
- Fall
- 213 units
- 1 report
- Replacement
Models
Shimano Quick Release Device
The quick release skewers can unexpectedly fail or break, when locked in position. When this happens, the rider could lose control and fall.
- Fall
- About 8,500 units
- 1 report
Shimano helmet recalls
One notice where the recalled product is a helmet.
HKSM MACAO Commercial Offshore Lazer bicycle helmets
The bicycle helmets do not comply with the federal safety standard for bicycle helmets, posing a risk of head injury.
- About 4,200 units
- No incidents reported
- Replacement
Models
Shimano recall phone numbers, websites and email addresses
The recall contact each official notice gives, newest first. Contacts can change after a notice is published; the notice itself is the final word.
- Shimano North America Bicycle 11-Speed Bonded Hollowtech II Road…844-776-0315bike.shimano.com/en-US/information/customer-services.html
- Shimano PRO Vibe Alloy stems for road bicycles800-423-2420www.pro-bikegear.com/us/newsbikeservice@shimano.com
- HKSM MACAO Commercial Offshore Lazer bicycle helmets800-423-2420www.bike.shimano.com
- Great Go Cycles PRO VIBE Carbon bicycle handlebars(800) 353-4719www.shimano.com
- Mountain Bicycle Handlebar Stem(800) 353-4719www.shimano.com
- Shimano Quick Release Device(800) 353-4719
Shimano recall questions
How many Shimano recalls are there?
As of October 1, 2026, CPSC has published 7 recall notices naming Shimano consumer products between 1997 and 2023, covering at least 693,380 units.
Has Shimano had a recall in 2026?
No. As of October 1, 2026, CPSC has published no recall notice naming Shimano consumer products in 2026. The most recent was announced September 21, 2023 (CPSC 23-294).
What products has Shimano recalled?
Bicycles & components (6) and helmets (1).
What is the largest Shimano recall?
“Shimano Recalls Cranksets for Bicycles Due to Crash Hazard” (CPSC 23-294), announced September 21, 2023: about 680,000 units.
How do I check if my Shimano product is recalled?
Find the model number on the product's rating label, then type it into the model-number lookup on this page. A match means the number appears in an official CPSC notice; open that notice to confirm any date codes or serial ranges it lists. No match is not proof that a product is safe.
How do I contact Shimano about a recall?
Each notice names its own recall contact; the contacts for every Shimano notice are listed on this page. For the most recent one, Shimano North America Bicycle 11-Speed Bonded Hollowtech II Road… (CPSC 23-294), call 844-776-0315 and go to bike.shimano.com/en-US/information/customer-services.html.