CPSC recall 23-757, announced May 18, 2023, covers Shimano PRO Vibe Alloy stems for road bicycles (about 400 units). The recalled bicycle stems can crack and break while in use and cause the rider to lose control, posing a risk of injury to the user in a crash. The notice cites 2 incident reports. Consumers should immediately stop using bicycles with PRO Vibe alloy handlebar stems and take them to the place where purchased or a Shimano authorized retailer to determine if the stem on their bike is included in the recall and for a free replacement stem and free installation. Recall contact: call 800-423-2420, go to www.pro-bikegear.com/us/news, or email bikeservice@shimano.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves PRO Vibe Stem (Alloy) model black bicycle stems for road bicycles. The PRO Vibe stems were sold separately and installed by bicycle stores. The recalled stems have a silver 'V' logo on the faceplate of the stem and the forward-facing mounting bolts.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled bicycle stems can crack and break while in use and cause the rider to lose control, posing a risk of injury to the user in a crash.
Incidents and injuries
The firm has received two reports of the recalled bicycle stems cracking in the U.S. No injuries have been reported in the United States.
Official remedy
Consumers should immediately stop using bicycles with PRO Vibe alloy handlebar stems and take them to the place where purchased or a Shimano authorized retailer to determine if the stem on their bike is included in the recall and for a free replacement stem and free installation.
Product and sales details
- Brand
- Shimano Europe B.V.
- Manufacturer
- Shimano Europe B.V., of the Netherlands
- Product type
- Bicycles & components
- Recall number
- 23-757
- Units
- About 400 (In addition, about 90 were sold in Canada)
- Manufactured in
- Taiwan
- Sold at / sales period
- Bicycle stores nationwide and online at Backcountry.com from May 2020 through June 2022 for about $130.
- Importer
- Shimano North America Bicycle Inc., of Irvine, California
Recall contact information
Shimano North America Bicycle at 800-423-2420 from 8 a.m. to 5 p.m. Monday through Friday PT, email at bikeservice@shimano.com or online at https://www.pro-bikegear.com/us/news/ or bike.shimano.com and click on 'Recalls' or 'News and updates' for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
