Gazelle Urban Arrow Cargo Electric Bikes
The front bolt in the seat post clamping mechanism can break, causing the seat to become loose, posing a fall hazard.
- Fall
- About 1,032 units
- 9 reports
- Repair
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Brand
Gazelle recalls
2 official CPSC notices naming Gazelle, 2026, across sports & outdoors, covering at least 1,352 units. The most recent: Gazelle Urban Arrow Cargo Electric Bikes, October 1, 2026.
Gazelle e-bike recalls
2 notices where the recalled products are e-bikes.
Gazelle Urban Arrow FamilyNext Pro Cargo E-Bikes
The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
- About 320 units
- 3 reports
- Repair
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Gazelle recalls at a glance
- recall notices
- 2
- units recalled, at least
- 1,352
- incident reports
- 12
Totals add up the figures the notices state, counting a reannounced or restated recall once. A notice that gives no number adds nothing.
- Product types
- E-bikes (2)
- Hazards identified
- Fall
- Categories
- Sports & Outdoors
- Latest notice
- October 1, 2026
- Earliest notice
- January 29, 2026
What the Gazelle recall notices say
Counted across all 2 notices on file as of October 31, 2026. Each line says how many notices it rests on.
What buyers paid
The 2 notices that give a price range $9,000. Half of them name a price of $9,000 or less.
How long they were on sale
By the 2 notices that give sale dates, half the products were on sale for 4 years or less; the longest for 7 years. Half the recalls came within 6 years of the first sale; the other half reached products that had been on sale longer.
How the notices identify affected units
None of the 2 notices lists model numbers.
Where they were made
Netherlands (1) and Vietnam (1), in the 2 notices that name a manufacturing country.
Gazelle recall phone numbers, websites and email addresses
The recall contact each official notice gives, newest first. Contacts can change after a notice is published; the notice itself is the final word.
Gazelle recall questions
How many Gazelle recalls are there?
As of October 31, 2026, CPSC has published 2 recall notices naming Gazelle consumer products in 2026, covering at least 1,352 units.
Has Gazelle had a recall in 2026?
Yes. As of October 31, 2026, CPSC has published 2 recall notices naming Gazelle consumer products in 2026, the most recent on October 1, 2026 (CPSC 27-004).
What products has Gazelle recalled?
E-bikes (2).
What is the largest Gazelle recall?
“Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard” (CPSC 27-004), announced October 1, 2026: about 1,032 units.
How do I check if my Gazelle product is recalled?
None of the 2 notices here lists model numbers, so compare your product with the name, photos, sale dates and any codes each notice gives. No match is not proof that a product is safe.
How do I contact Gazelle about a recall?
Each notice names its own recall contact; the contacts for every Gazelle notice are listed on this page. For the most recent one, Gazelle Urban Arrow Cargo Electric Bikes (CPSC 27-004), call 800-838-5388, go to urbanarrow.com/en-na/recall and email recall.na@urbanarrow.com.
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