RecalledRecall 27-015Published

Giant Bicycle LED-light bike lock keys

Giant Bicycle Recalls LED-Light Keys Included with SureLock Bike Lock Sets Due to Risk of Serious Injury or Death from Battery Ingestion; Violates Mandatory Standard for Consumer Products with Button Cell Batteries

Hazard
BurnIngestionThe notice warns of a risk of death.
Units
About 3,630 units
Incidents
None reported
Remedy
Refund

CPSC recall 27-015, announced October 8, 2026, covers Giant Bicycle LED-light bike lock keys (about 3,630 units). The LED-light key that was included with certain SureLock Bicycle Lock sets violates the mandatory safety standard for consumer products with button cell and coin batteries because the button batteries can be accessed easily by children, posing an ingestion hazard. The notice reports no incidents. Consumers should stop using the recalled LED-light key that was included with certain SureLock Bicycle Lock sets immediately and contact Giant Bicycle for a $5 refund. Recall contact: call 866 458-2555, go to www.giant-bicycles.com/us/recall-information, or email Recall@GiantBicycle.com.

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What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

Name Serial number From To SURELOCK PROTECTOR 1 DT 00000 2303 00000 2607 SURELOCK PROTECTOR 1 STD 00001 2303 00001 2607 SURELOCK PROTECTOR 1 LS 00002 2303 00002 2607 SURELOCK FLEX KEY COIL 15 00010 2303 00010 2607 SURELOCK FLEX KEY COIL 12 00011 2303 00011 2607 SURELOCK FLEX KEY 15 00013 2303 00013 2607 SURELOCK FLEX KEY 12 00014 2303 00014 2607 GIANT SURELOCK FLEX KEY COIL 12 00065 2303 00065 2607 GIANT SURELOCK FLEX KEY COIL 15 00066 2303 00066 2607

Which products are included?

This recall involves Giant Bicycle-branded black-and-white LED-light bike lock keys that were included as part of a pre-keyed SureLock bicycle lock set that includes a bike lock and two-or-four keys without an LED-light (depending on the model). Only LED-light bike lock keys manufactured after March 2023 are included in this recall. The list of affected serial numbers is included in the table below. Serial numbers are located on the underside of the bike lock, as shown in the last picture above. Name Serial number From To SURELOCK PROTECTOR 1 DT 00000 2303 00000 2607 SURELOCK PROTECTOR 1 STD 00001 2303 00001 2607 SURELOCK PROTECTOR 1 LS 00002 2303 00002 2607 SURELOCK FLEX KEY COIL 15 00010 2303 00010 2607 SURELOCK FLEX KEY COIL 12 00011 2303 00011 2607 SURELOCK FLEX KEY 15 00013 2303 00013 2607 SURELOCK FLEX KEY 12 00014 2303 00014 2607 GIANT SURELOCK FLEX KEY COIL 12 00065 2303 00065 2607 GIANT SURELOCK FLEX KEY COIL 15 00066 2303 00066 2607

Confirm these details on the official CPSC notice

What to look for

Also in the notice
Serial numbers. Compare these as well.
Where to look
the underside of the bike lock (the notice’s words)
When sold
March 2023 through August 2026
Price paid
$25 to $65

Why it was recalled

The LED-light key that was included with certain SureLock Bicycle Lock sets violates the mandatory safety standard for consumer products with button cell and coin batteries because the button batteries can be accessed easily by children, posing an ingestion hazard. Additionally, the packaging and product do not have the warnings required under Reese's Law. When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.

Incidents and injuries

None reported

Official remedy

Consumers should stop using the recalled LED-light key that was included with certain SureLock Bicycle Lock sets immediately and contact Giant Bicycle for a $5 refund. Consumers will be asked to bring the LED key to an authorized Giant retailer to participate in the recall and receive the refund. When returning the LED-light key to a retailer, consumers will be required to bring either the complete bicycle lock purchase or a picture of the serial number on the bicycle lock in order to verify the serial number is in the scope of the recall. Consumers may continue to use the bicycle lock and non-LED-light keys included with the SureLock Bicycle Lock sets. Note: Button and Coin cell batteries are hazardous. Batteries should be disposed of or recycled by following local hazardous waste procedures.

Remedy type: Refund

What to do now

  1. Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
  2. Stop using it. The notice says to stop using recalled units immediately.
  3. Contact the firm. Call 866 458-2555, go to www.giant-bicycles.com/us/recall-information, or email Recall@GiantBicycle.com.
  4. Get the remedy. This recall offers a refund.
  5. Read the official notice. The CPSC notice is the final word on which units are included and what to do.

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Product and sales details

Recall number
27-015
Units
About 3,630 (In addition, 1,395 in Canada)
Manufactured in
China
Sold at / sales period
Sold At: Giant Bicycle authorized stores nationwide and online at https://www.giant-bicycles.com/us from March 2023 through August 2026 for between $25 and $65.
Importer
Giant Bicycle, Inc., of Newbury Park, California

LED-light bike lock keys

CPSC product type: Locks (Combination/Key)

This recall in context

Compared with the 443 bicycle recalls in this index, as of October 31, 2026.

Size
3,630 units: the 161st-largest of 388 bicycle recalls that state a unit count. The median is 2,350 units.
Hazards
Burn: named in 8 of 443 bicycle recalls. Ingestion: named in 5 of 443 bicycle recalls.
Remedy
Refund: offered in 35 of 443 bicycle recalls. The most common is replacement (109).
Brand history
Giant Bicycle is named in 13 CPSC notices in this index, from 1996 to 2026. This recall is the most recent. The one before: Giant Bicycle Momentum Vida E+ E-Bikes (25-381, Jul 2025). 12 of them are bicycle recalls.
Time on sale
About 4 years. Recalled 2 months after the last month of sales the notice gives.

Recall contact information

Giant Bicycle at 866 458-2555 from 8 a.m. to 5 p.m. PT Monday through Friday, email at Recall@GiantBicycle.com, or online at https://www.giant-bicycles.com/us/recall-information or https://www.giant-bicycles.com/ and click "Recall Information" at the bottom of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

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