RecalledRecall 13-261Published

Giant brand bicycles and carbon seatposts

Giant Bicycle Recalls XtC Bicycles and Seatposts Due to Fall Hazard

Hazard
Fall
Units
About 200 units
Incidents
5 reports
Remedy
Replacement

CPSC recall 13-261, announced August 8, 2013, covers Giant brand bicycles and carbon seatposts (about 200 units). The bicycle seatposts on the affected bicycles and the after-market seatposts can crack, posing a fall hazard. The notice cites 5 incident reports. Consumer should immediately stop using the recalled bicycles and seatposts and contact a Giant Bicycle dealer for a free replacement seatpost. Recall contact: call (866) 458-2555, or go to www.giant-bicycles.com-en-us.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

Additional identifying details

Check the product label for these CPSC-listed model numbers: 29ER.

Which products are included?

This recall includes 2013 model year Giant XtC Advanced SL 29er 0 and 29er 1 series bicycles and 27.2 mm carbon fiber seatposts sold separately. The SL 29er 0 model bicycle is white, black and blue. The SL 29er 1 model is white, black and red. The letters "XTC" appear on the down tube of the frame on both bicycles. The name "Giant" and "Contact SLR" appear on the 27.2 mm carbon fiber seatposts.

Confirm these details on the official CPSC notice

Why it was recalled

The bicycle seatposts on the affected bicycles and the after-market seatposts can crack, posing a fall hazard.

Incidents and injuries

Giant Bicycles received five reports of the bicycle seatposts breaking. No injuries have been reported.

Official remedy

Consumer should immediately stop using the recalled bicycles and seatposts and contact a Giant Bicycle dealer for a free replacement seatpost.

Remedy type: Replace

Product and sales details

Manufacturer
Giant Manufacturing Co. Ltd., of Taiwan
Recall number
13-261
Units
About 200
Manufactured in
Taiwan
Sold at / sales period
Bicycle stores nationwide between November 2012 and May 2013 for between $4,300 and $7,700 for the bicycles and $200 for the seatpost sold separately
Distributor
Giant Bicycles Inc. of Newbury Park, Calif.

Giant brand bicycles and carbon seatposts

CPSC product type: Bicycles and Bicycle Accessories

Recall contact information

Giant Bicycle Inc., toll-free at (866) 458-2555 from 9 a.m. to 4 p.m. PT Monday through Friday or online at www.giant-bicycles.com-en-us/ and click on Recall Information at the bottom of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

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