RecalledRecall 26-792Published

NEWDERY power banks

NEWDERY Power Banks Recalled Due to Fire and Burn Hazards; Risk of Serious Injury; Sold on Amazon

Units
About 21,380 units
Incidents
9 reports
Remedy
Refund

CPSC recall 26-792, announced September 24, 2026, covers NEWDERY power banks (about 21,380 units). The lithium-ion battery in the power banks can explode or ignite, posing fire and burn hazards to consumers. The notice cites 9 incident reports. Consumers should stop using the recalled power banks immediately and contact NEWDERY for instructions on how to receive a full refund. Recall contact: call 888-256-6673, go to www.newdery.com/pages/newdery-power-bank-recalls, or email support@newdery.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

Additional identifying details

This recall involves NEWDERY power banks with model number ZHX-PB22.

Which products are included?

This recall involves NEWDERY power banks with model number ZHX-PB22. The power banks are black with yellow cables. The brand name “NEWDERY” is engraved on the front and the model number “ZHX-PB22” is printed on the back.

Confirm these details on the official CPSC notice

Why it was recalled

The lithium-ion battery in the power banks can explode or ignite, posing fire and burn hazards to consumers.

Incidents and injuries

NEWDERY has received nine reports of the recalled power banks exploding and igniting, including one report of a serious fire resulting in $2 million in property damage and one report of a burn injury.

Official remedy

Consumers should stop using the recalled power banks immediately and contact NEWDERY for instructions on how to receive a full refund. To receive a refund, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number and the word “recalled” and the consumer’s last name written on the power bank in permanent marker. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a refund. Note: Do not throw this lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

Remedy type: Refund

Product and sales details

Brand
Shenzhen Xinkewangda Electronics Co., Ltd., d/b/a NEWDERY
Product type
Power banks
Recall number
26-792
Units
About 21,380
Manufactured in
China
Sold at / sales period
Sold Online At: Amazon.com from October 2023 to November 2024 for between $27 and $50.
Importer
Shenzhen Xinkewangda Electronics Co., Ltd., d/b/a NEWDERY, of China

NEWDERY power banks

CPSC product type: Adapter/Power Supply/Charger/Battery

Recall contact information

NEWDERY toll-free at 888-256-6673 from 11 a.m. to 7 p.m. ET Monday through Friday, email at support@newdery.com or online at https://www.newdery.com/pages/newdery-power-bank-recalls or go to www.newdery.com and click on “Recall” at the top of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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Related recalls

Other notices from the same brand or product category.