Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M.
Which products are included?
This recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M. The power banks come in three colors and can be identified by their appearance and packaging: cream colored (PY-PBK5M-CR2); cream with pink bow print (PY-PBK5M-BW8); and black with teddy bear print (PY-PBK5M-TB2). Specific model numbers can be found printed on the bottom of the original packaging, directly above the barcode.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Incidents and injuries
None reported
Official remedy
Consumers should stop using the recalled power banks immediately and contact Truststone Group for a full refund in the form of a virtual gift card. The virtual gift card can be used at any establishment that accepts Mastercard.
Product and sales details
- Brand
- Truststone Group
- Product type
- Power banks
- Recall number
- 26-740
- Units
- About 32,400
- Manufactured in
- Vietnam
- Sold at / sales period
- Sold At: TJX and Marshalls stores nationwide from April 2025 through March 2026 for about $15
- Importer
- Truststone Group LLC of New York
XO Poppy Power Trip Magnetic Wireless Power Banks
CPSC product type: Adapter/Power Supply/Charger/Battery
Recall contact information
Truststone Group toll-free at 833-820-0888 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at xopowerbank@realtimeresults.net, online at https://www.recallrtr.com/xopowerbank and click on “Important Recall Information” to learn more.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.