CPSC recall 26-740, announced September 3, 2026, covers Truststone Group XO Poppy Power Trip Magnetic Wireless Power Banks (about 32,400 units). The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers. The notice reports no incidents. Consumers should stop using the recalled power banks immediately and contact Truststone Group for a full refund in the form of a virtual gift card. Recall contact: call 833-820-0888, go to www.recallrtr.com/xopowerbank, or email xopowerbank@realtimeresults.net.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M.
Which products are included?
This recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M. The power banks come in three colors and can be identified by their appearance and packaging: cream colored (PY-PBK5M-CR2); cream with pink bow print (PY-PBK5M-BW8); and black with teddy bear print (PY-PBK5M-TB2). Specific model numbers can be found printed on the bottom of the original packaging, directly above the barcode. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- One listed. Yours must match it exactly.
- Also in the notice
- UPC codes. Compare these as well.
- Where to look
the bottom of the original packaging
(the notice’s words)- When sold
- April 2025 through March 2026
- Where sold
- Marshalls, among the sellers the notice names
- Price paid
- $15
Why it was recalled
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Incidents and injuries
None reported
Official remedy
Consumers should stop using the recalled power banks immediately and contact Truststone Group for a full refund in the form of a virtual gift card. The virtual gift card can be used at any establishment that accepts Mastercard.
What to do now
- Check the label. Compare your model number with the one listed in this recall, then check the UPC codes the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 833-820-0888, go to www.recallrtr.com/xopowerbank, or email xopowerbank@realtimeresults.net.
- Get the remedy. This recall offers a refund.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Truststone Group
- Product type
- Power banks
- Recall number
- 26-740
- Units
- About 32,400
- Manufactured in
- Vietnam
- Sold at / sales period
- Sold At: TJX and Marshalls stores nationwide from April 2025 through March 2026 for about $15
- Importer
- Truststone Group LLC of New York
XO Poppy Power Trip Magnetic Wireless Power Banks
CPSC product type: Adapter/Power Supply/Charger/Battery
This recall in context
Compared with the 34 power bank recalls in this index, as of October 31, 2026.
- Size
- 32,400 units: the 14th-largest of 34 power bank recalls that state a unit count. The median is 20,440 units.
- Hazards
- Fire: named in 33 of 34 power bank recalls, the most common hazard among them. Burn: named in 22 of 34 power bank recalls.
- Remedy
- Refund: offered in 19 of 34 power bank recalls, the most common remedy.
- Time on sale
- 12 months. Recalled 6 months after the last month of sales the notice gives.
Recall contact information
Truststone Group toll-free at 833-820-0888 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at xopowerbank@realtimeresults.net, online at https://www.recallrtr.com/xopowerbank and click on “Important Recall Information” to learn more.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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