CPSC recall 25-374, announced July 3, 2025, covers 509 helmets and 509 for Polaris helmets (about 201,200 units). The recalled helmets fail to provide sufficient protection in the event of a crash, posing a risk of head injury. The notice cites 1 incident report. Consumers should immediately stop using the recalled helmets. Recall contact: call 877-743-3509 or 800-765-2747, go to ride509.com/pages/recalls, or email support@ride509.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
Read the full CPSC product description and restrictions
This recall involves 509 Tactical 3.0 (Youth, Mountain, and Trail) helmets and 509 for Polaris Tactical 3.0 (Youth and Mountain) helmets. This recall also involves small and medium size 509 Tactical 2.0 helmets, 509 Tactical 2.0 helmets with Fidlock®, and 509 for Polaris Tactical 2.0 helmets, which were all manufactured in 2023. This recall also involves 509 and 509 for Polaris helmets with Fidlock®, including Tactical 2.0, Altitude 2.0, Delta R3L, Delta R4, Delta V, Mach III, Mach IV and Mach V (manufactured from 2020 to present with a stainless-steel glide bar). The 509 logo and "FIVE O NINE" are printed on the 509 helmets. The 509 logo and "Polaris" are printed on the 509 for Polaris helmets. Brand/Model Sizes Colors Year(s) of Manufacture Remedy 509 Tactical 3.0 Helmets (Youth, Mountain, and Trail) Youth small (YSM) to large (YLG) Adult XS to 4XL Various All Replacement, refund or credit Youth small (YSM) to large (YLG) Adult XS to 4XL Various All Replacement, refund or credit Small/Medium Various 2023 Replacement, refund or credit Small/Medium Various 2023 Replacement, refund or credit Adult XS to 4XL Various 2020 to present Repair Adult XS to 4XL Various 2020 to present Repair Adult XS to 4XL Various 2020 to present Repair Adult XS to 4XL Various 2020 to present Repair Adult XS to 2XL Various 2020 to present Repair 509 for Polaris Delta R3L Helmets with Fidlock® Adult XS to 4XL Various 2020 to present Repair 509 Delta R4 Helmets with Fidlock® Adult XS to 2XL Various 2020 to present Repair 509 for Polaris Delta R4 with Fidlock® Adult XS to 2XL Various 2020 to present Repair 509 Delta V Helmets with Fidlock® Adult S to 4XL Various 2020 to present Repair 509 for Polaris Delta V Helmets with Fidlock® Adult XS to 4XL Various 2020 to present Repair 509 Mach III Helmets with Fidlock® Adult XS to 2XL Various 2020 to present Repair Adult XS to 2XL Various 2020 to present Repair Adult S to 3XL Various 2020 to present Repair
Why it was recalled
The recalled helmets fail to provide sufficient protection in the event of a crash, posing a risk of head injury.
Incidents and injuries
The firm received one incident where the rider's helmet became detached during a crash, resulting in a concussion.
Official remedy
Consumers should immediately stop using the recalled helmets. Consumers with a recalled "509" branded Tactical 3.0 or Tactical 2.0 (small/medium manufactured in 2023) helmet should contact 509 for instructions on how to participate in the recall and to receive a choice of a refund (if purchased online), or a credit to be used on 509's website or a replacement helmet. Consumers with a recalled "509 for Polaris" branded Tactical 3.0 or Tactical 2.0 (small/medium manufactured in 2023) helmet should contact Polaris for a choice of a refund, a credit to use at a Polaris dealership or on the Polaris website, or a replacement helmet. Proof of purchase is not required. All helmets should be discarded in the local household trash after consumers have confirmed their helmet is being recalled by 509 or Polaris and follow the destruction instructions located on the website. Polaris is also providing their customers who have the recalled 509 and 509 for Polaris helmets with Fidlock®, with instructions on how to inspect the webbing on the chin strap to make sure it is repaired, by routing it correctly. 509 and Polaris are contacting all known purchasers directly.
Product and sales details
- Brand
- Teton Outfitters LLC, dba 509, a Polaris subsidiary
- Product type
- Helmets
- Recall number
- 25-374
- Units
- About 201,200 (In addition, about 26, 800 in Canada)
- Manufactured in
- China
- Sold at / sales period
- Online at www.ride509.com and www.polaris.com and at 509 and Polaris dealers nationwide from January 2020 through May 2025 for between $140 and $900.
- Importer
- Teton Outfitters LLC, dba 509, a Polaris subsidiary, of Rigby, Idaho
Recall contact information
509 toll-free at 877-743-3509 from 7 a.m. to 7 p.m. CT Monday through Friday, email at support@ride509.com, or online at https://ride509.com/pages/recalls or www.ride509.com and click on "Safety Recalls" under the "Support" column at the bottom of the page for more information. Polaris Industries toll-free at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday, or online at www.polaris.com and click on "Product Safety News" located under the "Safety" column at the bottom of the page. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
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