CPSC recall 24-722, announced November 30, 2023, covers Polaris Snowmobiles, Model Year 2022 PATRIOT 850 MATRYX RMK, INDY and SWITCHBACK (about 2,900 units). The ring gear on the primary clutch can fail, causing the clutch assembly components to come loose, posing an injury hazard to consumers. The notice cites 9 incident reports and 1 injury. Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch. Recall contact: call 800-765-2747, go to www.polaris.com, or email Owner.Connections@polaris.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The VIN and Model Number are located on the right side of the vehicle's frame.
Which products are included?
This recall involves certain VINs of Polaris Model Year 2022 Patriot 850 MATRYX RMK, INDY and SWITCHBACK with electric start snowmobiles. In addition, this recall involves primary (drive) clutches sold as service parts with part number 1323613 (e-start). The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of the vehicle's frame.
Confirm these details on the official CPSC noticeWhy it was recalled
The ring gear on the primary clutch can fail, causing the clutch assembly components to come loose, posing an injury hazard to consumers.
Incidents and injuries
The firm has received nine reports of the ring gear failing, including one injury where the ligament was separated from the rider's foot.
Official remedy
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch. Polaris has notified consumers to stop riding the snowmobiles and is contacting registered owners directly.
Product and sales details
- Brand
- Polaris Industries
- Manufacturer
- Polaris Industries Inc., of Medina, Minnesota
- Product type
- Off-road recreational vehicles
- Recall number
- 24-722
- Units
- About 2,900 (In addition, about 1,433 were sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Authorized Polaris dealers nationwide from June 2021 through February 2022 for between $14,000 and $16,000.
Recall contact information
Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" at the bottom of the page or https://www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
