CPSC recall 24-373, announced September 19, 2024, covers Jo-Ann Stores Place & Time battery-operated desk lamps (about 9,700 units). The desk lamp's battery compartment can overheat while using the USB charging cord, posing a fire hazard. The notice cites 3 incident reports. Consumers should immediately stop using the recalled desk lamps and return them to Jo-Ann Stores for a full refund. Recall contact: call 833-931-0230, go to www.joann.com/product-recalls, or email customer.service@joann.com.
Advertisements
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The lamp was sold in three colors: green with the model number 4843351B, pink with the model number 4843351A, and cream with the model number 4843351D.
Which products are included?
This recall involves Place & Time® battery-operated desk lamps with a USB cord. The lamp was sold in three colors: green with the model number 4843351B, pink with the model number 4843351A, and cream with the model number 4843351D. The model number can be found on the label on the bottom of the lamp. The lamp is about 12 inches high when the neck is fully extended and about 4 inches wide at the base.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 3 listed, all starting with
4843351. Yours must match one exactly. - Where to look
the label on the bottom of the lamp
(the notice’s words)- When sold
- May 2024 through July 2024
- Price paid
- $23
Why it was recalled
The desk lamp's battery compartment can overheat while using the USB charging cord, posing a fire hazard.
Incidents and injuries
The firm has received three reports of the battery compartment melting or popping while the lamp was charging with the USB cord. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled desk lamps and return them to Jo-Ann Stores for a full refund. Consumers without a purchase receipt will receive a $23 store credit. Consumers who are unable to return the lamp to a store can email a photo of the purchase receipt to customer.service@joann.com with the subject "Desk Lamp Recall Refund" to receive an electronic gift card for the amount on the purchase receipt, or a $23 store credit if the consumer does not have the receipt and provides a photo of the lamp.
What to do now
- Check the label. Compare your model number with the 3 listed in this recall.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 833-931-0230, go to www.joann.com/product-recalls, or email customer.service@joann.com.
- Get the remedy. This recall offers a refund.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Advertisements
Product and sales details
- Brand
- Jo-Ann Stores
- Product type
- Lamps
- Recall number
- 24-373
- Units
- About 9,700
- Manufactured in
- China
- Sold at / sales period
- Jo-Ann Stores nationwide and online at www.joann.com from May 2024 through July 2024 for about $23.
- Importer
- Jo-Ann Stores LLC, of Hudson, Ohio
This recall in context
Compared with the 63 lamp recalls in this index, as of October 31, 2026.
- Size
- 9,700 units: the 26th-largest of 54 lamp recalls that state a unit count. The median is 8,050 units.
- Hazard
- Fire: named in 39 of 63 lamp recalls, the most common hazard among them.
- Remedy
- Refund: offered in 31 of 63 lamp recalls, the most common remedy.
- Brand history
- Jo-Ann Stores is named in 5 CPSC notices in this index, from 2007 to 2024. This recall is the most recent. The one before: Foam Pumpkin Turkey Craft Kit (13-046, Nov 2012).
- Time on sale
- 3 months. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
Jo-Ann Stores toll-free at 833-931-0230 from 9 a.m. to 6 p.m. ET Monday through Friday, email at customer.service@joann.com, or online at www.joann.com/product-recalls or www.joann.com and click on 'Product Recalls" at the bottom of the webpage for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
Advertisements
