Recall 24-373, published September 19, 2024
Jo-Ann Stores Place & Time battery-operated desk lamps
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
4843351AThe lamp was sold in three colors: green with the model number 4843351B, pink with the model number 4843351A, and cream with the model number 4843351D.
Which products are included?
This recall involves Place & Time® battery-operated desk lamps with a USB cord. The lamp was sold in three colors: green with the model number 4843351B, pink with the model number 4843351A, and cream with the model number 4843351D. The model number can be found on the label on the bottom of the lamp. The lamp is about 12 inches high when the neck is fully extended and about 4 inches wide at the base.
Confirm these details on the official CPSC noticeWhy it was recalled
The desk lamp's battery compartment can overheat while using the USB charging cord, posing a fire hazard.
Official remedy
Consumers should immediately stop using the recalled desk lamps and return them to Jo-Ann Stores for a full refund. Consumers without a purchase receipt will receive a $23 store credit. Consumers who are unable to return the lamp to a store can email a photo of the purchase receipt to customer.service@joann.com with the subject "Desk Lamp Recall Refund" to receive an electronic gift card for the amount on the purchase receipt, or a $23 store credit if the consumer does not have the receipt and provides a photo of the lamp.
What should I do if I have 4843351A?
- Confirm the model number. Find the label and compare every letter and digit with 4843351A.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 833-931-0230, go to www.joann.com/product-recalls, or email customer.service@joann.com.
- Get the remedy. This recall offers a refund.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- Jo-Ann Stores
- Recall published
- September 19, 2024
- Category
- Lighting & Ceiling Fans
- Units
- About 9,700
- Sold at / sales period
- Jo-Ann Stores nationwide and online at www.joann.com from May 2024 through July 2024 for about $23.
