Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
"Nap Queen Sleep", "Victoria Hybrid," the model number, and manufacture date appear on a white label sewn onto the mattress cover.
Which products are included?
This recall involves all sizes and thicknesses of the Nap Queen Sleep Victoria Cooling Gel and Pocket Coil Hybrid Mattresses manufactured prior to October 2023, models NQ691011, NQ691015, NQ691021, NQ691031, NQ691041, NQ691211, NQ691215, NQ691221, NQ691231, NQ691241, NQ69811, NQ69815, NQ69821, NQ69831 and NQ69841. The single-sided mattresses have a white knit top panel quilted in wavy diamonds, and a black woven quilted side panel. They were sold compressed in a box. The mattresses' top and bottom edges are black with yellow stitching. "Nap Queen Sleep", "Victoria Hybrid," the model number, and manufacture date appear on a white label sewn onto the mattress cover.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled mattresses violate mandatory federal flammability regulations for mattresses, posing a fire hazard to consumers.
Incidents and injuries
None reported.
Official remedy
Consumers should stop using the recalled mattresses immediately, and contact Nap Queen to receive a free fitted cover to put on their mattress to bring it into compliance with the federal standard. The firm is contacting all known purchasers directly.
Product and sales details
- Brand
- Adven Group, dba Nap Queen Sleep
- Product type
- Mattresses
- Recall number
- 24-263
- Units
- About 117,200
- Manufactured in
- United States, Kosovo, Greece
- Sold at / sales period
- Stores nationwide and online at Amazon.com, Walmart, Home Depot, Wayfair, Target, Bed Bath and Beyond, and Napqueensleep.com from February 2020 through October 2023 for between $160 and $375.
- Importer
- Adven Group, dba Nap Queen Sleep, of Missouri City, Texas
Recall contact information
Nap Queen Sleep toll-free at 866-387-6239 from 9 a.m. to 5 p.m. CT Monday through Friday, email at recall@napqueens.com, or online at https://www.napqueensleep.com/pages/napqueen-victoria-hybrid-mattress-recall-program or www.napqueensleep.com and click "Product Recall" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.