Recall 24-263, published June 13, 2024
Nap Queen Sleep Victoria Hybrid Mattresses
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
NQ691031"Nap Queen Sleep", "Victoria Hybrid," the model number, and manufacture date appear on a white label sewn onto the mattress cover.
Which products are included?
This recall involves all sizes and thicknesses of the Nap Queen Sleep Victoria Cooling Gel and Pocket Coil Hybrid Mattresses manufactured prior to October 2023, models NQ691011, NQ691015, NQ691021, NQ691031, NQ691041, NQ691211, NQ691215, NQ691221, NQ691231, NQ691241, NQ69811, NQ69815, NQ69821, NQ69831 and NQ69841. The single-sided mattresses have a white knit top panel quilted in wavy diamonds, and a black woven quilted side panel. They were sold compressed in a box. The mattresses' top and bottom edges are black with yellow stitching. "Nap Queen Sleep", "Victoria Hybrid," the model number, and manufacture date appear on a white label sewn onto the mattress cover.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled mattresses violate mandatory federal flammability regulations for mattresses, posing a fire hazard to consumers.
Official remedy
Consumers should stop using the recalled mattresses immediately, and contact Nap Queen to receive a free fitted cover to put on their mattress to bring it into compliance with the federal standard. The firm is contacting all known purchasers directly.
What should I do if I have NQ691031?
- Confirm the model number. Find the label and compare every letter and digit with NQ691031, then check the date codes the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 866-387-6239, go to www.napqueensleep.com/pages/napqueen-victoria-hybrid-mattress-recall-program, or email recall@napqueens.com.
- Get the remedy. This recall offers a repair. The notice says the firm is contacting known buyers directly.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- Adven Group, dba Nap Queen Sleep
- Recall published
- June 13, 2024
- Category
- Mattresses & Bedding
- Units
- About 117,200
- Sold at / sales period
- Stores nationwide and online at Amazon.com, Walmart, Home Depot, Wayfair, Target, Bed Bath and Beyond, and Napqueensleep.com from February 2020 through October 2023 for between $160 and $375.
Closest model numbers in this recall
NQ691031 is one of 15 model numbers this notice lists; these 8 are the closest to it. 4 of the others start with NQ6910, like NQ691031.
