CPSC recall 24-199, announced April 11, 2024, covers Jugader Zipline Kits (about 6,600 units). The zipline's stainless-steel cable can break, posing a fall hazard. The notice cites 20 incident reports and 9 injuries. Consumers should immediately stop using the recalled zipline kits and contact Jugader for a free repair kit. Recall contact: call 800-360-8078, go to www.jugader.com/recall, or email support@Jugader.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves Jugader Zipline Kits containing a cable wire that is 160-foot long and 4-mm thick, a blue trolley, and a hanging plastic seat.
Confirm these details on the official CPSC noticeWhy it was recalled
The zipline's stainless-steel cable can break, posing a fall hazard.
Incidents and injuries
The firm has received 20 reports of the cable breaking, resulting in nine injuries including lacerations and one broken clavicle.
Official remedy
Consumers should immediately stop using the recalled zipline kits and contact Jugader for a free repair kit. Consumers must submit a photo of the cable and the trolley or their online purchase order number to receive a free repair kit, including a new cable and updated installation instructions.
Product and sales details
- Brand
- Jugader
- Recall number
- 24-199
- Units
- About 6,600
- Manufactured in
- China
- Sold at / sales period
- Amazon.com from March 2020 through June 2023 for about $140.
- Importer
- Jugader, of China
Recall contact information
Jugader at 800-360-8078, via email at support@Jugader.com, or online at www.jugader.com/recall or www.jugader.com and click on "Recalls" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
