RecalledRecall 24-168Published

Crown Aruba IV (AWR Series) gas-fired hot water boilers

Crown Boiler Recalls Home Heating Boilers Due to Carbon Monoxide Poisoning Hazard

Units
About 1,100 units
Incidents
None reported
Remedy
Repair

CPSC recall 24-168, announced March 21, 2024, covers Crown Aruba IV (AWR Series) gas-fired hot water boilers (about 1,100 units). The blocked vent switch (BVS) can fail to shut down the burners if the boilers are installed at altitudes above 2,000 feet and the vent system becomes blocked. The notice reports no incidents. Consumers with the recalled boilers should immediately contact Crown Boiler for a free repair that includes a free replacement main burner gas orifice, and a free replacement blocked vent switch if needed. Recall contact: call 888-583-5624, go to www.velocityboilerworks.com/news/2024/01/product-modification-required-crown-aruba-iv-models-above-2000-ft-recall, or email AKP@velocityboilerworks.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Additional identifying details

The model name Aruba IV is not found on the label.

Which products are included?

Read the full CPSC product description and restrictions

This recall involves Crown Boiler Aruba IV (AWR Series) gas-fired hot water boilers powered by natural gas and LP (propane) gas. This recall only involves boilers configured for use at altitudes above 2,000 feet. The model name Aruba IV is not found on the label. The boiler is red and gray and 39.5 inches high. A "Crown" logo appears on the upper front-center of the unit. The model number is shown on the boiler's rating plate, located on the top of the right side of the boiler where shown. Crown is printed on the side, and the model number for Aruba IV is located on a large white label on the red metal side of the boiler. The following model numbers are included in this recall regardless of date manufactured: AWR070BLST3P8U AWR105BLST3P8U AWR140BLST3P8U AWR175BLT3HU1 AWR070BLT3HU1 AWR105BLT3HU1 AWR140BLT3HU1 AWR175BNST3P8U AWR070BNST3P8U AWR105BNST3P8U AWR140BNST3P8U AWR175BNT3HU1 AWR070BNT3HU1 AWR105BNT3HU1 AWR140BNT3HU1 AWR175ELST2P8U AWR070ELST2P8U AWR105ELST2P8U AWR140ELST2P8U AWR175ENST2P8U AWR070ENST2P8U AWR105ENST2P8U AWR140ENST2P8U AWR210BNST3P8U AWR245BLST3P8U AWR280BNST3P8U AWR210BNT3HU1 AWR245BLT3HU1 AWR280BNT3HU1 AWR210ELST2P8U AWR245BNST3P8U AWR280ELST2P8U AWR210ENST2P8

Confirm these details on the official CPSC notice

Why it was recalled

The blocked vent switch (BVS) can fail to shut down the burners if the boilers are installed at altitudes above 2,000 feet and the vent system becomes blocked. In such an event, the boiler can emit excessive amounts of carbon monoxide into the building, posing a carbon monoxide (CO) poisoning hazard to consumers.

Incidents and injuries

None reported

Official remedy

Consumers with the recalled boilers should immediately contact Crown Boiler for a free repair that includes a free replacement main burner gas orifice, and a free replacement blocked vent switch if needed. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms installed outside of sleeping areas and on each floor of the home. Consumers can review Protect Your Family from Carbon Monoxide Poisoning | CPSC.gov for more information about preventing carbon monoxide poisoning.

Remedy type: Repair

Product and sales details

Manufacturer
Crown Boiler Company LLC, of Philadelphia, Pennsylvania
Product type
Boilers
Recall number
24-168
Units
About 1,100
Manufactured in
United States
Sold at / sales period
Heating and plumbing contractors and wholesale distributors nationwide from July 2012 through December 2023 for between $2,000 and $4,000.

Recall contact information

Crown Boiler Company toll-free at 888-583-5624 from 8 a.m. to 5 p.m. ET Monday through Friday, email at AKP@velocityboilerworks.com, or online at www.velocityboilerworks.com/news/2024/01/product-modification-required-crown-aruba-iv-models-above-2000-ft-recall/ or www.velocityboilerworks.com and click on "Product Recall Alerts Important Information" on the home page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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