CPSC recall 24-137, announced February 29, 2024, covers Camplux portable tankless water heaters (about 42,000 units). The portable water heaters can leak gas from the gas regulator connection, posing a fire hazard. The notice cites 19 incident reports. Consumers should immediately turn off and stop using the recalled portable water heaters and contact The Home Appliances for a free repair kit. Recall contact: call 844-538-7475, go to www.thehomeappliances.com, or email support@camplux.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The product label is located on the side of the unit and includes the model, size and other product details, serial numbers, and brand information.
Which products are included?
This recall involves certain Camplux brand portable tankless water heaters with model numbers AY132, BD158, BW211, BW264, and BW422, with the following sizes and manufacturing dates: Model Product Details Manufacture Date AY132 5L 1.32 GPM 34,000 btu/hr On or before September 17, 2021 BD158 6L 1.58 GPM 41,000 btu/hr On or before November 17, 2021 BW211 8L 2.11 GPM 55,000 btu/hr On or before November 17, 2021 BW264 12.8L 2.64 GPM 68,000 btu/hr On or before November 17, 2021 BW422 16L 4.22 GPM 110,000 btu/hr On or before December 20, 2021 These water heaters were designed and intended for outdoor use with an attached propane tank to quickly heat water for showering or other hot water needs. The water heaters were sold in white, black, and silver/gray colors. The "Camplux" logo is printed on the front of the unit. The product label is located on the side of the unit and includes the model, size and other product details, serial numbers, and brand information. Consumers will be directed to take a photograph of the label on their Camplux water heater product and send to Camplux to confirm that they have a recalled water heater to receive the replacement gas regulator.
Confirm these details on the official CPSC noticeWhy it was recalled
The portable water heaters can leak gas from the gas regulator connection, posing a fire hazard.
Incidents and injuries
Camplux has received 19 reports of fire incidents involving the recalled water heaters. No injuries have been reported.
Official remedy
Consumers should immediately turn off and stop using the recalled portable water heaters and contact The Home Appliances for a free repair kit. The repair kit consists of a replacement gas regulator with a quick connect attachment that allows for easy connection and disconnection without the need to screw in the gas regulator. Instructions for installing this repair kit will also be provided.
Product and sales details
- Brand
- Camplux portable tankless
- Product type
- Water heaters
- Recall number
- 24-137
- Units
- About 42,000
- Manufactured in
- China
- Sold at / sales period
- Online at Amazon.com and Walmart.com from June 2018 through December 2021 for between $160 and $400.
- Importer
- The Home Appliances Inc., d/b/a Camplux, of North Charleston, South Carolina
Recall contact information
The Home Appliances ("Camplux") toll-free at 844-538-7475 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@camplux.com, online at www.thehomeappliances.com and click on "Recalls" or www.thehomeappliances.com/waterheaterrecall for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
