CPSC recall 24-105, announced February 1, 2024, covers BMX Race Box One Bicycle Stems (about 160 units). The stems' faceplate can crack and break, loosening the handlebars, and cause the rider to lose control, posing a risk of injury to the user in a crash. The notice cites 1 incident report. Consumers should immediately stop using the recalled bicycle stems and contact Box Components for a full refund or a free replacement stem, including shipping. Recall contact: call 800-797-6880, go to boxcomponents.com/pages/recall-claim-form-delta-stem, or email orders@boxcomponents.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves BMX Race Box One Oversized 31.8 Delta bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems have dual-tone gray stripes, laser-etched at an approximate 45-degree angle on the stem body's sides. "Boxone" and the Box icon are also laser-etched on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.
Confirm these details on the official CPSC noticeWhy it was recalled
The stems' faceplate can crack and break, loosening the handlebars, and cause the rider to lose control, posing a risk of injury to the user in a crash.
Incidents and injuries
The firm has received one report of a stem faceplate's cracking. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled bicycle stems and contact Box Components for a full refund or a free replacement stem, including shipping.
Product and sales details
- Brand
- The Cycle Group, Dba Box Components, from Anaheim, California
- Product type
- Bicycles & components
- Recall number
- 24-105
- Units
- About 160
- Manufactured in
- Taiwan
- Sold at / sales period
- BMX Race dealers nationwide and online at https://boxcomponents.com from January 2023 through October 2023 for about $100 for the bicycle stems sold separately.
- Distributor
- The Cycle Group, Dba Box Components, from Anaheim, California
Recall contact information
Box Components at 800-797-6880 from 8 a.m. to 5 p.m. PT Monday through Thursday; email at orders@boxcomponents.com; or online at https://boxcomponents.com/pages/recall-claim-form-delta-stem to process a recall claim or at https://boxcomponents.com/pages/recall-bulletin or https://boxcomponents.com and click on "Recalls and Bulletins" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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