CPSC recall 24-092, announced January 25, 2024, covers Pacific Cycle Ascend Cabrillo and Minaret Electric Bikes (about 1,700 units). The wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging. The notice cites 3 incident reports and 1 injury. Consumers should immediately stop using and unplug the recalled electric bikes. Recall contact: call 877-564-2261, go to www.pacific-cycle.com/safety-notices-recalls, or email customerservice@pacificycle.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The Ascend Cabrillo model numbers are R7583BPS and R7585BPS and the Ascend Minaret model number is R7586BPS.
Which products are included?
This recall involves Ascend Cabrillo and Minaret Electric Bikes. The Ascend Cabrillo model numbers are R7583BPS and R7585BPS and the Ascend Minaret model number is R7586BPS. The model number and "Pacific Cycle" are printed on the service label located on the seat tube above the bottom bracket. The Ascend Cabrillo was sold in a sand or gray color and has a rear storage rack. The Minaret was sold in black with red and gray accents or a step-through frame style. The word "Ascend" is located on the downtube and the word "Cabrillo" or "Minaret" on the chain stay. The electric bikes have an electric assist motor.
Confirm these details on the official CPSC noticeWhy it was recalled
The wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging.
Incidents and injuries
The firm has received three reports of the battery catching on fire, resulting in one injury of second-degree burns.
Official remedy
Consumers should immediately stop using and unplug the recalled electric bikes. Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. Return the recalled bikes to Bass Pro Shops or Cabela's to receive a full refund.
Product and sales details
- Brand
- Pacific Cycle
- Product type
- E-bikes
- Recall number
- 24-092
- Units
- About 1,700
- Manufactured in
- China
- Sold at / sales period
- Bass Pro Shops and Cabela's stores nationwide and online at basspro.com and cabelas.com from January 2023 through November 2023 for between $1,400 and $1,500.
- Importer
- Pacific Cycle Inc., of Madison, Wisconsin
- Distributor
- Bass Pro LLC, of Springfield, Missouri
Recall contact information
Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT Monday through Friday, email at customerservice@pacificycle.com or online at www.pacific-cycle.com/safety-notices-recalls or www.pacific-cycle.com and go to the bottom of the page and click on "Safety Notices & Recalls" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
