CPSC recall 23-717, announced December 15, 2022, covers Thornhill Dark Brown and Natural Baby Cribs (about 280 units). The mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard. The notice cites 6 incident reports. Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement. Recall contact: call 800-967-6696 or 312-779-1979, or go to www.crateandbarrel.com/customer-service/product-recalls.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The crib's model number is 304-903 and is located on the mattress support board.
Which products are included?
This recall involves Thornhill Dark Brown and Natural Baby Cribs. The cribs have a dark brown wash finish and gold-capped feet. The crib's model number is 304-903 and is located on the mattress support board.
Confirm these details on the official CPSC noticeWhy it was recalled
The mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard.
Incidents and injuries
The firm has received six reports of incidents of the mattress support pins not fitting correctly or falling out of the crib. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement. Crate and Barrel is contacting all purchasers directly.
Product and sales details
- Product type
- Cribs & bassinets
- Recall number
- 23-717
- Units
- About 280 (In addition, about 5 were sold in Canada)
- Manufactured in
- Vietnam
- Sold at / sales period
- Online only at www.crateandbarrel.com from September 2021 through October 2022 for about $1,000.
- Importer
- Euromarket Designs, Inc. d.b.a. Crate and Barrel, of Northbrook, Illinois
Recall contact information
Crate and Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday, or text Crate and Barrel at 312-779-1979, or online at www.crateandbarrel.com/customer-service/product-recalls or www.crateandbarrel.com and click on "Recalls" located at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
