CPSC recall 21-009, announced October 21, 2020, covers Danish Tall Bookcases (about 2,100 units). The bookcase can collapse when fully loaded, posing an injury hazard. The notice cites 5 incident reports. Consumers should immediately stop using the recalled bookcase and contact Crate and Barrel to receive a full refund. Recall contact: call 800-451-8217, or go to www.crateandbarrel.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
There is a label underneath the bottom shelf with Crate and Barrel, the SKU number and the name of the product.
Which products are included?
This recall involves Crate and Barrel Danish White and Natural Tall Bookcases (SKU 325982) and Danish Walnut and White Tall Bookcases (SKU 325943). The bookcases have four shelves and measure 60 inches tall by 32 inches wide. The bookcase has a two-tone white and wood finish. There is a label underneath the bottom shelf with Crate and Barrel, the SKU number and the name of the product.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Item or SKU numbers. Compare these as well.
- Where to look
a label underneath the bottom shelf
(the notice’s words)- When sold
- June 2017 through January 2020
- Where sold
- Crate & Barrel, among the sellers the notice names
- Price paid
- $300
Why it was recalled
The bookcase can collapse when fully loaded, posing an injury hazard.
Incidents and injuries
Crate and Barrel has received five reports of the bookcase's leg breaking. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled bookcase and contact Crate and Barrel to receive a full refund.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 800-451-8217, or go to www.crateandbarrel.com.
- Get the remedy. This recall offers a refund.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Product type
- Bookcases
- Recall number
- 21-009
- Units
- About 2,100
- Manufactured in
- China
- Sold at / sales period
- Crate and Barrel stores nationwide and online at www.crateandbarrel.com from June 2017 through January 2020 for about $300.
- Importer
- Euromarket Designs Inc., d/b/a Crate and Barrel, of Northbrook, Ill.
This recall in context
Compared with the 8 bookcase recalls in this index, as of October 31, 2026.
- Size
- 2,100 units: the 4th-largest of 8 bookcase recalls that state a unit count. The median is 1,520 units.
- Remedy
- Refund: offered in 6 of 8 bookcase recalls, the most common remedy.
- Brand history
- Euromarket Designs Inc., d/b/a Crate & Barrel is named in 4 CPSC notices in this index, from 2020 to 2024. This recall is the earliest.
- Time on sale
- About 3 years. Recalled 9 months after the last month of sales the notice gives.
Recall contact information
Crate and Barrel at 800-451-8217 from 8 a.m. to 7 p.m. CT Monday through Friday, 8 a.m. to 6 p.m. CT Saturday and Sunday or online at www.crateandbarrel.com and click on “Recalls” located at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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