RecalledRecall 23-709Published

Rad Power Bikes RadWagon 4 Electric Cargo Bikes

Rad Power Bikes Recalls RadWagon 4 Electric Cargo Bikes Due to Fall and Crash Hazards (Recall Alert)

Hazard
Crash
Units
About 29,300 units
Incidents
137 reports, 8 injuries
Remedy
Repair

CPSC recall 23-709, announced November 3, 2022, covers Rad Power Bikes RadWagon 4 Electric Cargo Bikes (about 29,300 units). The rim strip on the tires can be misaligned, causing the tube to pop and damage the tire. The notice cites 137 incident reports and 8 injuries. Consumers should immediately stop using the recalled E-Bikes and contact Rad Power Bikes to schedule a free repair to replace both tires and rim strips. Recall contact: call 844-406-2703, go to www.radpowerbikes.com/pages/recall-radwagon4-tires, or email RadFix@radpowerbikes.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Which products are included?

This recall involves Rad Power Bikes's RadWagon 4 Electric Cargo Bikes (ebikes) which were sold in black, white and orange colors. The name "RADWAGON" is printed on the side of the upper downtube of the ebike frame and "RAD POWER BIKES" is printed on the lower downtube of the frame. The ebike has two tires (front and rear). This recall also includes spare RadWagon 4 tires sold separately under the product name Rad Power Bikes by VEE Tire Co. that measure 22 inches by 3 inches.

Confirm these details on the official CPSC notice

Why it was recalled

The rim strip on the tires can be misaligned, causing the tube to pop and damage the tire. Additionally, the tires with a ribbed sidewall can unexpectedly go flat, risking serious injuries from loss of control and/or crash.

Incidents and injuries

The firm has received 137 reports of tires blowing out, deflating and separating from the sidewalls. There were eight injuries including five reports of road rash, cuts and/or bruises and one report of a broken wrist and one report of a broken arm.

Official remedy

Consumers should immediately stop using the recalled E-Bikes and contact Rad Power Bikes to schedule a free repair to replace both tires and rim strips. Rad Power Bikes is contacting all known purchasers directly.

Remedy type: Repair

Product and sales details

Brand
Rad Power Bikes
Recall number
23-709
Units
About 29,300
Manufactured in
Thailand
Sold at / sales period
Rad Power Bikes stores nationwide and online at www.radpowerbike.com from September 2020 through August 2022 for about $2,000 (RadWagon 4 ebike) and for about $40 (tire) sold separately.
Importer
Rad Power Bikes Inc., of Seattle, Washington

Recall contact information

Rad Power Bikes toll-free at 844-406-2703 from 7 a.m. to 6 p.m. PT Monday through Sunday, email at RadFix@radpowerbikes.com or online www.radpowerbikes.com/pages/recall-radwagon4-tires. or go to https://www.radpowerbikes.com/ and click on "Recalls" at the top of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

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