CPSC recall 23-708, announced November 3, 2022, covers MYX I, MYX II and MYX II Plus Connected Exercise Bicycles (about 162,000 units). The pedals can loosen and/or detach when not properly tightened at installation, posing an injury hazard. The notice cites 864 incident reports and 75 injuries. Consumers should immediately stop using the recalled exercise bikes until the pedals are properly tightened per the instructions that Myx is providing consumers via email. Recall contact: call 855-898-1275, or go to www.myxfitness.com/pages/cpsc.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves all MYX I, MYX II and MYX II Plus connected exercise bicycles. The black or white stationary bikes measure 55 inches long, 21 inches wide and 47 inches high. They have a 21.5-inch swiveling touchscreen, pedals with clips and straps, and adjustable handlebars and seat. Myx is printed on the side of the bicycles.
Confirm these details on the official CPSC noticeWhy it was recalled
The pedals can loosen and/or detach when not properly tightened at installation, posing an injury hazard.
Incidents and injuries
Myx has received 864 reports of the pedals loosening or detaching, including 75 reports of injuries resulting in bruises and cuts.
Official remedy
Consumers should immediately stop using the recalled exercise bikes until the pedals are properly tightened per the instructions that Myx is providing consumers via email. Consumers should contact Myx to schedule a free, in-home repair if their bike's pedals have previously detached and have not already been repaired by Myx. Instructions are also available at https://www.myxfitness.com/pages/cpsc. Myx is contacting all known purchasers directly.
Product and sales details
- Brand
- Myx Fitness LLC, dba Myx and Myxfitness
- Product type
- Bicycles & components, Exercise equipment
- Recall number
- 23-708
- Units
- About 162,000
- Manufactured in
- China
- Sold at / sales period
- Online at Amazon.com and Walmart.com from April 2020 through May 2022 for between $30 and $40.
- Importer
- Myx Fitness LLC, dba Myx and Myxfitness, of El Segundo, California
Recall contact information
Myx toll-free at 855-898-1275 from 6 a.m. to 4 p.m. PT Monday through Friday, or online at https://www.myxfitness.com/pages/cpsc or www.myxfitness.com and click on "Product Recalls" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
