Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.
Which products are included?
This recall involves all Aduro Surge Wall Charging Tower surge protectors. The surge protectors have 12 outlets, dual USB ports and are white or black in color. The Aduro logo appears on the center front panel below the two USB ports. Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.
Confirm these details on the official CPSC noticeWhy it was recalled
The surge protectors contain incorrect polarization and poorly soldered connections, posing shock and fire hazards.
Incidents and injuries
JBR Solutions has received one report of incorrect polarization of the surge protector. No injuries or fires have been reported.
Official remedy
Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. JBR Solutions is contacting known purchasers directly.
Product and sales details
- Brand
- JBR Solutions
- Product type
- Power strips
- Recall number
- 23-059
- Units
- About 51,750
- Manufactured in
- China
- Sold at / sales period
- Online at www.walmart.com, www.woot.com, www.amazon.com, www.aduroproducts.com and www.groupon.com from January 2020 through August 2022 for between $20 and $50.
- Importer
- JBR Solutions, of Metuchen, N.J.
Recall contact information
JBR Solutions toll-free at 877-522-3876 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productrecall@jbrsol.com or online at https://www.aduroproducts.com/pages/productrecall or www.aduroproducts.com and click on "Recall Information" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.