CPSC recall 23-059, announced December 1, 2022, covers JBR Solutions Aduro surge protectors (about 51,750 units). The surge protectors contain incorrect polarization and poorly soldered connections, posing shock and fire hazards. The notice cites 1 incident report. Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. Recall contact: call 877-522-3876, go to www.aduroproducts.com/pages/productrecall, or email productrecall@jbrsol.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.
Which products are included?
This recall involves all Aduro Surge Wall Charging Tower surge protectors. The surge protectors have 12 outlets, dual USB ports and are white or black in color. The Aduro logo appears on the center front panel below the two USB ports. Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 4 listed. Yours must match one exactly.
- Also in the notice
- Item or SKU numbers. Compare these as well.
- Where to look
a label on the rear of the surge protector
(the notice’s words)- When sold
- January 2020 through August 2022
- Price paid
- $20 to $50
Why it was recalled
The surge protectors contain incorrect polarization and poorly soldered connections, posing shock and fire hazards.
Incidents and injuries
JBR Solutions has received one report of incorrect polarization of the surge protector. No injuries or fires have been reported.
Official remedy
Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. JBR Solutions is contacting known purchasers directly.
What to do now
- Check the label. Compare your model number with the 4 listed in this recall, then check the item or SKU numbers the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 877-522-3876, go to www.aduroproducts.com/pages/productrecall, or email productrecall@jbrsol.com.
- Get the remedy. This recall offers a refund. The notice says the firm is contacting known buyers directly.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- JBR Solutions
- Product type
- Power strips
- Recall number
- 23-059
- Units
- About 51,750
- Manufactured in
- China
- Sold at / sales period
- Online at www.walmart.com, www.woot.com, www.amazon.com, www.aduroproducts.com and www.groupon.com from January 2020 through August 2022 for between $20 and $50.
- Importer
- JBR Solutions, of Metuchen, N.J.
This recall in context
Compared with the 43 power strip recalls in this index, as of October 31, 2026.
- Size
- 51,750 units: the 8th-largest of 26 power strip recalls that state a unit count. The median is 17,250 units.
- Hazards
- Fire: named in 20 of 43 power strip recalls. Electric shock: named in 34 of 43 power strip recalls, the most common hazard among them.
- Remedy
- Refund: offered in 9 of 43 power strip recalls, the most common remedy.
- Time on sale
- About 3 years. Recalled 4 months after the last month of sales the notice gives.
Recall contact information
JBR Solutions toll-free at 877-522-3876 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productrecall@jbrsol.com or online at https://www.aduroproducts.com/pages/productrecall or www.aduroproducts.com and click on "Recall Information" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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