Recall 23-059, published December 1, 2022
JBR Solutions Aduro surge protectors
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
SRG-WT12O2UNVModel and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.
Which products are included?
This recall involves all Aduro Surge Wall Charging Tower surge protectors. The surge protectors have 12 outlets, dual USB ports and are white or black in color. The Aduro logo appears on the center front panel below the two USB ports. Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.
Confirm these details on the official CPSC noticeWhy it was recalled
The surge protectors contain incorrect polarization and poorly soldered connections, posing shock and fire hazards.
Official remedy
Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. JBR Solutions is contacting known purchasers directly.
What should I do if I have SRG-WT12O2UNV?
- Confirm the model number. Find the label and compare every letter and digit with SRG-WT12O2UNV, then check the item or SKU numbers the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 877-522-3876, go to www.aduroproducts.com/pages/productrecall, or email productrecall@jbrsol.com.
- Get the remedy. This recall offers a refund. The notice says the firm is contacting known buyers directly.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- JBR Solutions
- Recall published
- December 1, 2022
- Category
- Electrical
- Units
- About 51,750
- Sold at / sales period
- Online at www.walmart.com, www.woot.com, www.amazon.com, www.aduroproducts.com and www.groupon.com from January 2020 through August 2022 for between $20 and $50.
Other model numbers in this recall
One other starts with SRG-WT12O2U, like SRG-WT12O2UNV.
